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2012 Southwest Airlines One Report: People in Photos Part 1

Adventurer C
This is the third in a series of posts about our fourth annual integrated annual report, the 2012 Southwest Airlines One Report™, where we illustrate our triple bottom line approach that takes into account our Performance and productivity, the importance of our People and the Communities we serve, and our commitment to efficiency and the Planet. Since I began at Southwest Airlines in 2004, I’ve had the privilege of hiring the most talented People to work for a Company that I am extremely proud to work for every day. As the Executive Vice President & Chief People & Administrative Officer, one of my duties is to oversee programs that give all Employees the opportunity for personal and professional growth.  People are our strongest asset at Southwest Airlines, and together our Team of nearly 46,000 Southwest Warriors shares their time and efforts to make a positive difference. Some points of pride for us as a Company in 2012 included:
  • Southwest Airlines was featured in Fortune Magazine’s Top 10 of the World’s Most Admired Companies.
  • Our Employees extended their Customer Service to the communities we serve by volunteering more than 137,000 hours across the nation.
  • The Southwest Engineering Team received the Heroes of the Heart award, which recognizes and appreciates a workgroup essential to our operation and Culture that does not have direct contact with Customers.
  • Safety is our number one priority, and our Employees participated in more than 520,000 Safety and Security training hours.
The photos below are highlights from the 2012 Southwest Airlines One Report™, and illustrate our dedication to our People. One Report 1 Our People are our greatest strength. At yearend 2012, we had nearly 46,000 active, full-time equivalent Employees. One Report 2 From awarding our top volunteers to recognizing Employees who go above and beyond, our Employees are celebrated with many different recognition programs. One Report 3 In 2012, Southwest contributed more than $370 million to retirement savings through 401(k) Company matching contributions and Company contributions to our ProfitSharing Plan. One Report 4 In 2012, our Employees received nearly 65,000 commendation reports from happy Customers. One Report 5 In 2012, our Employees clocked more than 17,000 hours devoted to human rights training. Today, more than four decades after our founding, we remain steadfast in our Purpose of connecting people to what’s important in their lives through friendly, reliable, and low-cost airline travel.  We hope you’ll enjoy our upcoming blog posts each month and follow along on Instagram and Pinterest each week with photos and fun facts tagged #SWAOneReport as we share how we’re working to be the best in the business.  You can check out and download the full report online at