Skip to main content

Southwest Airlines Community

A Different Perspective

blusk
Aviator C

A lot of you are familiar with the Southwest Airlines Customer who was asked to cover up her outfit, and there has been a lot of attention devoted to this subject.  In fact, the Customer was on the Today Show this morning.  You might be interested in the perspective of one of the show's producers, Dan Fleschner.

Thanks for your comments. We are closing the comment section. Please see Colleen's new post: http://www.blogsouthwest.com/2007/09/14/wrapping-up-the-skirt-issue/
951 Comments
Steve14
Explorer C
You guys were dead wrong in treating Kyla Ebbert in this way. I hope she sues you for humiliating her in this way. Keith should be fired and you owe Kyla a HUGE apology. Do you remember you are an American company? Do you remember what this country stands for? Freedom. She was not revealing cleavage, her skirt was short, but once seated who the heck would know? I've seen the clothing Kyla was wearing and there was nothing wrong with it. What do you want? Burkas? Shame on you. I will remember this next time I have a choice in airlines - and I will hold this against you. Treat your customers with respect or you'll have none. Roger- you are an idiot. You say posters are shallow and SWA should ignore what they say. Brilliant. The company should ignore hundreds of potential customers complaining that the company has acted shamefully. SWA should hire you, you'd fit right in. Many customers DO remember these things. I've been boycotting EXXON for years, and I am also boycotting KLM for destroying my luggage and then dumping it wrapped in tape on my front doorstep in the dead of night. I will never fly with them again, and I've stuck with that for years despite flying to the Netherlands many time since. If I believe a company may not treat me appropriately I will not afford them the opportunity to do so. SWA - you were wrong and you need to fix this.
Melissa_Phillip
Explorer C
THANK YOU!!!! I am VERY HAPPY to see a company with a moral conscience and standard. When this girl goes to her job at Hooters, she is expected to dress that way, and those who go there are expecting her to dress that way. But on an airplane she is expected to dress in a way that will not be offensive to others, or impose on others rights to their flight. She would not have gotten on the plaine with a shirt that read "I am a Highjacker". Because this would have been very unsettling for the other passengers and this is the same kind of situation. And finally, if anyone believes she did not pull up her shirt and pull down her skirt before she took the picture to send to her mother, they are crazy. She was probably showing cleavage and who knows what else when she sat down and the skirt rode up! I would like to see the airport video of how she actually looked. It is time the tiny top and belly baring skirt stopped. Our youngsters and parading themselves to all who can see them, and to all those who would want to harm them. Thank you for your stand and thank you for not apologizing for it. As this was obviously brought to the attention of the employee by an offended passenger, thank you for listening to your customers! PLease continue to spread this "family values" to the rest of your morally questionable areas. Thanks again!!!
Cindy17
Explorer C
Thank you Southwest for standing up for modesty!
Christopher_Bin
Explorer C
I'm unsubscribing from your e-mail list and choosing to no longer fly Southwest., until I read that the man who humiliated this woman is demoted or fired. I saw both versions of the show, saw what she was wearing and I'm totally disgusted that your airline would waste valuable pre-flight time shaming someone like this. Your "cattle call system" is the obscenity here - now the personal predjudices of puritanical flight attendents can have an effect on whether I get on a flight that *I* paid for? No thanks - I'm joining the Southwest Boycott. You people don't deserve to be in business
Quentin
Explorer C
I appreciate SW's courage in standing up and exercising the good judgment that Kyla obviously lacked. If there isn't a stated dress-code this may, unfortunately, cost SW in the short term. However, doing the right thing often pays dividends in the long-run. I have kids and would not have appreciated her choice of clothing for the flight. This is a clear issue of a selfish person who forgot to think before they acted. By the way, when and how did 'constitutional' rights become an issue? She dressed inappropriately and got called on it. She's embarrassed and humiliated, yet she (and her mother and attorney) draw more attention by ratcheting this issue up in the public's eye? Sounds more like a litigious person who is looking to make money. Oh well, if she gains any money from this, maybe she can go purchase more clothing (because we all know you can't buy common sense). In any case, she'll probably think twice about wearing certain articles of clothing out in certain public situations in the future.
Nicole_G
Explorer C
I am a mother of a 7 year old daughter. I would NEVER want my daughter to dress that way, and if she did, I would want someone to tell her to change her clothes. There are different dress codes for different situations, for example, mini skirts and other revealing attire are for nightclubs or standing on the street corner. When traveling by plane, dress casual, a nice shirt and a pair of shorts are good. It's all about respecting others around you. Southwest, stand your ground, stay strong! I'm on your side!!!!
Bill3
Explorer C
I read her early comments that she re-arranged her attire to cover revealed areas. I figure the posted photos of her attire are similar to "after re-arranging" rather than how she first flopped her privates down in the seat on the plane. I am thankful that Southwest Airlines considers appropriateness of attire that can negatively affect hygene for subsequent passengers and I support their employee's judgement in calling this attire into question. This is an average looking girl attempting to get publicity and money (and likely fame) from a company that is responsibly handling a situation that affects where others will sit after she is long gone. From her mother's comments, the mother is a disgrace too. But, judging by the Brittneys, Paris Hiltons, LiLo's, etc. of the world, this seems to becoming the norm. :( I applaud SWA's attempts to keep reasonable hygene where "public" seating is concerned. I'll fly SWA whenever possible!
Lara_Rauschert
Explorer C
This was the best decision ever! Unfortunately not too many people believe in respectable dress anymore. Our daughters continue to be pushed into media as nothing more than an object and this lady has perpetuated such a trend. Thank you Southwest! This was a great call! Notice by the bloggers that most people that find such an act offensive happen to be men who apparently appreciate women dressed like this.
Joe_D
Explorer C
I can't believe the anger being directed towards Southwest. If there was nothing wrong with the woman's attire, why was she embarrassed? Lots of places have dress codes. So, what's the big deal? If the woman tried to enter a nice restaurant or a dozen other places, she would have been refused service or given something to cover herself up.
Stuart_Graham
Explorer C
WOW!!! So many people have so much to say about this! Of course as do I. Some have suggested that she dressed in head to toe garb. Some have suggested that she is the reason women are being demoralized. Some have suggested that she is the very reason the morals of this country are going to hell in a hand basket. Hooray for South West??? Are you high??? You are all fruit cakes!!! We as a society today have evolved from high collared shirts and full length skirts. to a more comfortable attire. Is this something I as 35 year old would wear?? Probably not since I am a man. (And for all you bashers out there just stop now because I am a gay male) (who also happens to care not to hear from all the holy rollers here either) But it is called EVOLUTION. Something some of you are still have issues with. It was wrong flat out. I hope she sues the hell out of southwest and then she can fly a better airline. I personally wont be flying southwest anymore. I do tend to wear comfy sweats without under ware and would not want to be embarrassed because Im showing an unsightly bulge. Is that last comment silly? Of course it is just like most of the other comments here.
Bridget4
Explorer C
I've read the comments about the young lady well its actually both young ladies at this point. If you go on any local "hot" climate campus that is what you will see. The young ladies and guys dress anyway they want to because its their right. Yes, you have rights but you better not be the person who fits into any one of the catagories below because then I will complain and have you spoken to like a 6 year old. I wish that if you started policing clothing that you would also police the following, men who take their shoes off (SMELL) older women who wear shirts that are too big and their large breasts hang out, kids who have a dirty diaper, parents who allow their children to kick the back of chairs, people who bring on food because they can't go 2 hours without any, bad breath, body odor, skirts that are too long that they trip falling on me, or in an emergancy it will get in the way( check the local hospitals dress code they do not allow long skirts), overweight people who don't buy 2 seats and therefore sit in the middle seat and roll on me, someone who talks loudly, someone who chews their gum loudly, stupid comments made by airline personal intended to be funny, personal either straight or gay that bother me and anything else I feel like complaining about. How dare you decide for me what is appropriate or not, that is not your place nor is it the stupid person who complained about this young lady. If I was her I would sue you for future stress because that was not olny embarrasing it was also unforgivable. If you read this blog which I don't think you will, but out of all the letter posted here how many are positive, and out of those real consrvative blogs do you think fly Southwest on a regular basis? HMMMm lets see mayber 15 are positive and maybe 1-2 fly you at least monthly now look at all the customers you lost. I'm no tgoing to lie and say I'll never fly you, you're the only airline that flys direct to see my grandmother, but what I will say is this, I will never fly you if another airline is available. By the way I only see my grandmother 4 times a year, but I fly montly to all those places you do . The difference is I'll be flying an airline that on concentrates on security, flying on time preformace, staff that is their to ensur emy safety and not on an airline that doesn't like the way I dress.
Mona_B_
Explorer C
I cannot believe this happened in America. The young woman was far more dressed than many people I see at Court as a paralegal. My family uses Southwest a lot. I can assure you that we won't be any more. I would think that the airlines would have more important things to deal with such as terrorists, crashes and drunk pilots than to worry about what someone was wearing.
Robert_H
Explorer C
I fly Southwest everytime I can when traveling. That roughly equates to something like 25-30 business trips per year, not including any personal flights I may decide to take. I may reconsider spending my money with this company if this is a part of the way they do business. Quite frankly, I think Southwest employees commenting on anyone's personal dress is the thing that's offensive here. I personally have no opinion one way or another about the young lady's attire, because whenever possible I mind my own concerns and leave other people alone. The idea that a paying customer could be removed from the flight for wearing an outfit that is merely suggestive of something lewd or inappropriate gets me steamed. That assessment is subjective, and as such, should be left to individual tastes (provided no laws of indecency are being broken). When I want morality injected into my air travel I'll fly Air-Robertson, or Air-Dobson. When I want to get to my next business destination I think I might choose a different airline than Southwest!
Mona_B_
Explorer C
I was shocked that Southwest was so concerned about what this young woman was wearing. They should be more concerned with terrorists, airplane crashes and drunk pilots. My family always flown on Southwest in the past. I can assure you that we won't be anymore. And to Joe D. above, she was not embarrassed by what she was wearing, it was the manner in which this non-existing dress code was conveyed to her. The only dress code for a restaurant I have ever seen required a man to wear a tie and a jacket of some kind. The length of a skirt is never mentioned. What is more important here is the fact that she paid the fare as did everyone else on the flight. What will be next to go... men who have 5 o'clock shadow not being allowed to board until they shave? Children being drugged so everyone can have a quiet flight? It may sound ludicrous but so does refusing to allow a woman to board a flight that she paid for for the length of her skirt.
Deena_P
Explorer C
I find this entire thing rather pathetic. Don't we have more important things to argue about? Her skirt was inappropriate...so were the actions of the airline. No, she shouldn't dress like that..but the airline shouldn't have embarrassed her about it. I think what disgusts me even more are the comments about "worrying about fat people"...we can't judge clothing, but we can judge people based on size?? Slamming people of faith and calling them names because you don't agree? Rushing to snap judgments on who complained??? If you don't like what Southwest did, then don't fly with them. Period. But it is so very, very sad when we have to sue over something like this, and resort to such verbal abuse of others. Meanwhile, children die of AIDS and starvation...but hey, we can wear our short skirts and flash our panties because we sued and won!! So sad. And incredibly pathetic. Southwest, find a better way to deal with customer complaints. Women, leave something to the imagination. And for those who want to slam me for being overweight, bigoted, and a religious zealot...then I suppose you can feel free, if that's what it takes to make you feel good about yourself.
MJ111
Explorer C
I am a wife, and a mother, and a grandmother. After seeing the outfilt, I am amused by what the mother thought was ok dress for her daughter ANYWHERE. Today we have become a world of people who think nothing of dressing in a trashy, revealing way. The clothing industry trips over themselves to come up with more outlandish fashions. Years ago the classy person wouldn't even get on a plane in jeans; now they get on with practically nothing on at all. Southwest has a right to carry whomever they want to carry. Next time take your cleavage to another airline, Kyla; it's as simple as that.
Don15
Explorer C
NBC's poll on the issue, while not scientific, was announced this morning on the Today Show and it's on their website at http://today.msnbc.msn.com/id/20638463 - it shows the following results: 20% - Yes, her skirt was so short it was practically obscene. 51% - No, it wasnt's inappropriate attire. 29% - No, but if she was my daughter I'd ask her to cover up more! That's 80% for the "No" votes. Now do you see which way the public sentiment is regarding this PR fiasco? While Southwest is a private company owned by scads of investors, they operate under the authority and license of the US Government and there are at least two or more government departments or agencies who can put the screws to them. There are limits as to how they can discriminate amongst their passengers. All of you folks who have commented that they're a private company and do as they wish are flat out wrong. Don
Liz_Fidler
Explorer C
I was very disappointed with Southwest Airlines after watching Matt Lauers Today show segment on Kyla Ebbert of San Diego, California. It is very evident with Miss EbbertÃ
T_Hall
Explorer C
Southwest should be ashamed of the way they treated her! This is the REAL issue here. I've encountered this many times as a business professional who travels often. People who work in the service industry have no clue how to handle people. I've heard retail managers berate employees in the middle of the establishment with no regard to how inappropriate (not to mention extremely uncomfortable) it is to hear as a patron. The same holds true with how they treat their "valued customers." This conversation should have taken place OFF of the plane. There shouldn't be anyone who disputes that. For that, she deserves an apology. It's also so sad to listen to how uptight some of you are. It was a FLIGHT!! She wasn't going out to dinner, to a wedding, to church, or a funeral, she was taking an airplane ride! Quit condemning our entire society by the choice of clothes a person decides to wear. It doesn't serve as an indication of our society. It's a fashion trend that will go away like the rest. This isn't the first time a short skirt has been in style.
Joe_D
Explorer C
She was embarrassed becuase she should know better. If Southwest had not allowed her on the airplane, they most likely would have given her a full refund. If you walk around showing your crotch off in public, you should be prepared for some people to have problems with it. If she was walking around without a shirt, she would not have been allowed on the airplane. Instead, she tried to get on the airplane in an outfit that doesn't allow you to sit down without showing off her crotch. What do you suggest parents with kids walking by her to use the restroom do? Ignore the crotch in full display? If you walk around in provacative clothing, you should be prepared for someone to take issue with it. We do live in a society filled with many different cultures. Britney and Paris have showed the public their crotches, but that doesn't mean the traveling public should have to see them while sitting at the airport on an airplane.
Ann5
Explorer C
Some restaurants that require men to wear suit coats keep some coats on hand for men who show up at the door inappropriately dressed. Perhaps Southwest should have disposable burqas available to insure that no one on the flight is put through the psychological stress of seeing someone else's skin. As a friend of mine always says, "If you see something you ain't seen before, shoot it!"
Jake_manning
Explorer C
They say this was caused by a complaint. Given you have two conflicting tastes, I am curious as to why SW chose to take sides with 1 passenger over the other. Last time I checked USA was a free nation..learn to tolerate others lifestyles/tastes. Most posts are from older generation women...times have changed and will keep changing forever...50 years ago one could not kiss on TV in bed, now thats so blaze....get with the times.....
L_Lawlis
Explorer C
Thank you Southwest Airlines for taking a stand on an issue that seems to becoming a symbol of our youth today. Yes, you are a "family" airline and you should be proud of that image. Schools fight daily with young ladies and young men dressing inappropriately and who think the dress code does not apply to them. Secondly, how you dress reflects on how well you perform your job. If you dress professionally, you work and are treated professionally. Imagine that young lady trying to apply for a job in that outfit in the business world (yes, I know she works at Hooters!!) Where are the family values? Where is the pride is dressing appropriately? As a teacher, I see too many of our young ladies dressing to "attract" attention from the opposite sex. I would be very interested in seeing how she really looked when she boarded the plane. I am 100% positive that she did not look the same as she was photographed on the Today Show. Again, I applaud your actions!!!!!
matt_evans
Explorer C
For Southwest to allow this type of episode to reach this level is ridiculous. How much bad publicity can you endure over such a trivial issue is beyond me. Suffice it to say, I will not be using Southwest airlines any longer, I have already spoken with my money and avoided your airline. You need to publicly apologize to this woman and move on.
dan_clemens
Explorer C
I certainly plan to avoid flying Southwest until they correct this flawed dress code policy -- how ridiculous to try to enforce some subjective dress-code -- if a person has enough clothes on to make it through a public airport facility without getting arrested, then he/she has enough clothes to sit in a seat on an airplane lol
Johnny_Flyboy
Explorer C
Bravo Southwest! It was apparent from her "exposure" on national TV that this is just another Paris wannabe! She tried pulling her skirt down...but all that did was show just how short it really was! It's not a question of taste...it a question of profanity and pornography! She has a right to dress any way she wants...you have a right to remove anyone from your airline! There should not be an exemption for skanks just because they look and dress like they'd do anyone in a heartbeat! I am sorry she missed her appointment with her plastic surgeon though...but I'm sure with all the national attention she's gotten she should be able to swing a free boob job locally instead of having to commute for one!
Frequent_Flyer2
Explorer C
I now have a new favorite airline! Thank you Southwest for taking a stand on proper dress and behavior! Shame on the mother for showing her face on national TV in support of the little tramp! I'd have more respect for her if she was a stripper or call girl..at least then she'd be getting paid! Hmmm...a day trip...dressed like a slut...no luggage...meeting a Doctor... Maybe she just forgot to change out of her work clothes for the flight?
Howard5
Explorer C
With this second lady asked to "cover up" because she was wearing a dress that revealed a cleavage (oh my!), I can only wonder how many other right-wing evangelical Puritans have been recruited to work for Southwest. Why have no men been asked to dress appropriately? I have seen some in short-shorts with muscle shirts; some rather obese individuals dressed in clothing that reveals all of their "plumbing" and rolls (gross!) and have yet to see a customer service representative advise them to "dress appropriately." The proper response for Southwest would be to provide the CSRs involved to attend sensitivity and diversity training.
Tony7
Explorer C
Is anyone actually surprised? Airline customer service has become an oxymoron. I mean, air travel is stressful without the Ã
John_Beaury
Explorer C
My feelings have been express by others in this blog, but I'll add my vote to the issue. SWA can have any dress code or standards they feel is appropriate to their business image. Given that they should be a published and uniformly applied code that is available to customers and employees before tickets are sold. That this situation has reached this level is ridiculous and very unprofessional of SWA (and they were doing so well in my book). The ladies embarrassed by their treatment from SWA employees deserve at the very least a huge public apology, free air travel would not be unreasonable, and I still would not blame them for bringing suit for public defamation by SWA.
Anonymous3410
Explorer C
You guys have blown it BIG time! I thought you had more brains than this. How many MILLIONS of dollars of revenue will be lost by assuming the role of morality police? I just saw on the news that you did it AGAIN with a second young woman? Are you guys NUTS (no pun intended) or what????
Barbara111
Explorer C
at least with an outfit like that you would nto have to worry about anything being concealed hat would be considered contraband. i think the whole thing was ridiculous and can not believe that the airline didnt have more pressing matters to worry about in preparation for a flight. i feel that her outfit was perfectly fine, would i wear the same thing, if i was 20 years younger and built like her, darn right i would
Riz
Explorer C
Who are you to judge a person's attire? You can have billboards in public busses with women in barely any attire, but you humiliated a woman because she was wearing perfectly reasonable attire for today's standards. You can take you opinions about "ethical attire" and keep it to yourself, You deserve to get sued for pushing your etical standards upon others... I for one and never flying your flight again! Long live freedom!
A_Traveler
Explorer C
I just saw a video interview with the young lady who was asked to leave your plane because of her attire. You gotta be kidding. The woman's mother was absolutely correct when she said her daughter was dressed typically for any college student her age. No doubt about it. Had that young woman passed me on the street, I would never have noticed or given her a second look. I am baffled and dimayed that an AIRLINE is going to attempt legislate behavior and morality. Uh uh. Not in my world. This is America. No way do I ever get on one of your planes if I can possibly avoid it.
Chip_Farris
Explorer C
Am I the only one old enough to remember the beginnings of Southwest Airlines? They brought many a customer to the ticket counter with their cutting edge and scandalous (at the time) of their mandatory "Hot Pants" dress code for all stewardesses. They were the new airlines with the new attitude. Fresh, irreverent at times but always tasteful if not in a tongue-in-cheek kind of way sometimes. It seems their current moral compass and fashion police Nazi's have been infected with a large dose of self righteousness. The two women accused of being provocativley dressed would have been the building blocks of a new Southwest Ad Campaign if Herb was still running things. Herb.....we miss you!.......Chip
MJ1
Explorer C
Just because so many women dress very provocatively these days and it's always in our faces doesn't mean it's acceptable to everyone or even welcomed. I am glad that Southwest Airlines took a stand on this issue. It's their airline and they can decide if something is inappropriate for their flights. She also has the freedom to use a different airline if she chooses. My family and I will happily support Southwest Airlines. I didn't see the interview but I find it absurd that SHE had the nerve to say SHE felt humiliated and embarrassed. Imagine how that man must have felt having to be put in such a situation because of the way she was presenting herself. I also found it sad that her mother said because all girls her age dress this way, that it's "fine" for her to dress that way. It's not "fine" for my daughter.
Whitefeather
Explorer C
Take a look at your own company and what your flight attendants used to wear! "Butt-Skimming Miniskirts!" Get a life Southwestern! I used to work for PSA and know all about your skeletons! If I were that young woman, I would file a lawsuit against you and she is a fool if she doesn't. By the way, you're running an airline, not a new religion.
sarahlex
Explorer C
Someone else posted (twice - under slighty different names) "I would think that the airlines would have more important things to deal with such as terrorists, crashes and drunk pilots than to worry about what someone was wearing." Hmm... Terrorists? Not this (or any other) airline's responsibility - there are government agencies who are supposed to handle this Crashes? Have you checked the Southwest safety record v. other airlines? Drunk pilots? Have you checked to which airline you are referring?
convertibles_on
Explorer C
EXCELLENT DECISION! IF SOMEONE ASKES AN ATTENDENT TO TELL A CUSTOMER THAT THEY NEED TO ALTER THEIR ATTIRE IN ORDER TO BE MORE RESPECTFUL TO THEM AND THEIR CHILDREN, THEN GREAT! WHO NEEDS TO HAVE IMODEST WOMEN STRUTING AROUND THINKING THAT THEY DON'T INFLUENCE THOUGHTS OF MEN AND CHILDREN. NO ONE WITH ANY INTEGRITY WOULD WANT TO DEGRADE THEMSELVES THAT WAY. TEACH YOUR KIDS TO VALUE THEIR CAPACITY FOR GREATNESS AND THEY'LL FEEL FULFILLED. THEN THEY WON'T NEED PEOPLE TO STARE AT THEM IN ORDER TO GET SOME KIND OF SELF WORTH.
Jane_Payne
Explorer C
Thanks for setting a precedent. I appreciate you watching out for your other passengers, too.
Lorraine3
Explorer C
I see from the blogs above that there are both negative and positive comments about the flight attendant's treatment of Kyla Ebbert. My personal opinion? Southwest Airlines should post a policy on what they consider proper dress code. Until they do, what anyone wears is none of their business. The flight attendants are being paid, through the obnoxious amount of costs that passengers have to pay to fly, to serve the customer. That's it. Nothing more. Pass around the pillows, offer the alcoholic beverages (so much for being a "family airline"), and whatever else is the job description of the flight attendant. Their personal opinion needs to be put aside. Let them laugh about it or comment on it with their peers and loved ones, and do NOT approach the customers about their attire. I will be watching closely the (hopefully) speedy plummet of SW Airlines stock. I imagine that not all passengers will abandon your company, however, I do hope that enough passengers will abandon your company to make a significant enough difference for you to look at this more deeply. I understand your need, in the business aspect, to back up your employee. All companies should initially back up their employees, however, in private, I believe that this particular employee should suffer reprimand, and might I add to his paycheck. If your company ends up losing him, well, then maybe you're not going to be missing much. It's okay to be conservative, it's okay to value your personal opinion. It's NOT okay to impose your personal beliefs when you are a member of the customer service industry ~ unless that customer is going to cause grave danger to the other passengers, leave them alone........
A_frequent_SWA_
Explorer C
I want to know what the end game is here. If my shirttail is out, am I going to be told to tuck it in? Am I going to have to start declaring a religion before I can get on? I pay an airline to get me from one point to another, and not to be chastised, lectured, or parented on the way. If you want a certain type of client, post it boldly on your homepage, not behind some chicken move at the last minute at the gate like this. Sure, her skirt may have been short, but she wouldn't be arrested on the street for it, and I have seen flight attendants show more cleavage than that girl did. Get me from point A to point B on time and safely, with my luggage. That is what I expect and all I expect from an airline.
Banz
Explorer C
SW airlines - thanks for being professional, safe AND fun. When a passenger is disruptive, I appreciate the way you take action to ensure that one person's 'self-expression' doesn't threaten the safety and enjoyment of the majority of other passengers. I also appreciate that you are aware that families fly on your airline, as well as business professionals. There are appropriate places for peep shows. A airline flight is not one of those. Thank you for working to keep your flights open for the majority of your passengers. I will look for even more occassions that I can fly with SW.
BWI_Dave
Explorer B
Thank you SWA. We will continue to fly with you 20+ flights a year
Kristy1
Explorer C
I was a devoted Southwest flyer. With the cheaper rates and good service, you have always been a great deal. In fact, I am a member of your rewards program. However, after now hearing about TWO girls that you have 'accosted' due to their attire, not only will I never fly your airline, niether will my family or anyone at my place of employment - since I make all travel reservations. Another thing that is upsetting is the introduction to this blog. It's almost as is Southwest finds these complaints humorous and invites everyone to come see all the complaints and add one of their own.
Jim18
Explorer C
Does this mean that I can wear my tank tops as this might pose a threat to exposing my male nipple?? Who is Southwest to determine what is appropriate and what isn't?? Sure, it's your business and airline and you have that say, but c'mon, I'll be that those who were offended have seen worse on a beach or yet just walking about a mall? Did they complain to the lifeguards and mall security. The next time I fly Southwest I will ask that anyone I find offensive be removed from the plane...and that in most cases would be one of your flight attendants. Would that be ok!!
Chantry
Explorer C
Southwest, I hope you stand by the flight attendant's decision. It sadens me each day when clothing becomes more loose and revealing. Even ten years ago this skirt would have given most people the impression that the girl was a prostitute. And in my opinion, Hooters is only one and a half steps above that profession. Hey, if it was okay to 'get it on' with anybody, anywhere, anytime, then that type of apparel would be necessary. Since there is still at least a weak moral fabric left in our country such skimpy dress is not okay. I am a father of a 2 and 1/2 year old son and will be greatly bothered, annoyed and saddened if and when he ever has to sit next to a girl dressed so innapropiately. If I am ever presented with that dilema, he and I are going to take the next flight if Southwest or another airlines is unwilling to have her dress up to something more proper.
Katie2
Explorer C
It seems that Southwest didn't learn from the first incident of this type and yet another flight attendant has decided to act as the "fashion police". Southwest would do better to spend their time and efforts training their staff on customer service. I was on a Southern California to Las Vegas flight this week-end and encountered one of the rudest and most unhappy flight attendants I have seen in a long time. This individual scowled, snapped and was generally rude the entire flight. Several people remarked on the unhappy demeanor of this individual. Southwest - quit worrying about what your customers are wearing and work on your staff attitudes.
CJ3
Explorer C
I'm sure the staff at southwest could give a crap what this girl was wearing. The interaction between her and the staff was probably due to customer complaints. Also, many of these comments are melodramatic. It is beyond ridiculous to accuse southwest of behaving like the taliban just because they ask some girl to cover up her crotch.
Max_Moller
Explorer C
This is something ridiculous. There is an US designer Marc Jacobs, who has models showing skirts at least as short as that of Ms. Ebbert. What could happen to somebody wearing such a fashion dress? Besides, if the passenger would have been Ms. Paris Hilton or some of her girl friends, even better, should it have been Ms. Hilton accompanied by one of her girl friends, very probably demonstrating their feelings, nobody would have had anything to say because it is very fashionable such kind of behavior. SWA is undoubtedly out of its mind.