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Ask a Professional: Two Bags are Lighter Than One

kcrow
Not applicable

I have worked in Customer Support and Services (reservations) for over 14 years.  In that time, I have been asked all kinds of questions!  I thought it might be a good idea to answer some of those inquiries on the blog.

Whether it's a question you have thought about but never asked, or information that makes you think, I hope you find each topic interesting.

This month's question is one of the most frequently asked, and it deals with baggage.  We get asked a lot if, instead of checking two bags at 50 lbs each, a passenger can check one bag weighing 100 lbs?

Even though the weight is the same and our baggage handlers are tough, lifting 100 pound bags all day would be, well, not so great on your back.  Luckily, that second bag isn't going to cost you a dime, because our Bags Fly Free!

Got a lingering question?  Feel free to leave it in the comments section.

1 Comment
Paul_Cronin
Not applicable
Sitting in Green Airport RI waiting for my flight to Orlando. It was scheduled for 11:45am and I showed up an hour early only to find out the flight was postponed until 3:45pm. I received no email notice of the delay and understand the problem is mechanical and their is no crew. Also this is the second time in the last 7 days where I witnessed a 4 hour delay related to mechanical problems and crew issues for a different flight? Also I have been on hold for a Southwest agent for 1.5 hours and still waiting for a live person? Nice music on hold