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Behind the Scenes: Who Hires the Great People of Southwest Airlines?

Explorer B

We’ve always said the “secret sauce” at Southwest Airlines isn’t really a secret … it’s our People! And behind every great Employee who is hired at Southwest is a member of our Talent Acquisition Team who helped them through the candidate experience.




Our Talent Acquisition Warriors work behind-the-scenes, so it’s especially meaningful to share a recognition they recently received. For the third year in a row, Southwest Airlines was recognized for our exemplary candidate experience as a top honoree in the Candidate Experience Awards, sponsored by The Talent Board. In the 2019 survey process, candidates rated their experience with Southwest as 7th overall and 2nd in the “Large Company” category.


  • In true Southwest fashion, our Talent Acquisition folks aren’t resting on their laurels. They’re focused on strategic initiatives to continue to improve the candidate experience. A few examples: We have improved our time-to-hire because once you set your sights on Southwest, you can’t get here fast enough!

  • We have implemented a new careers site which offers a more user-friendly experience, and the opportunity to create a profile to receive job alerts specifically for you! We are providing information at your fingertips 24/7 with an automated chat capability, so you can search and receive answers to questions you might have whenever it’s convenient for you.

  • We continue to focus on reaching students at a younger age to inspire careers in aviation, hosting three separate “Aviation Days” for 3rd-8th graders in select locations.

  • We launched Destination 225° pathway programs to lead aspiring Pilots to Southwest Airlines.  


Want to experience what it’s like to be a candidate at Southwest Airlines? Check out our careers site to apply today!