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Celebrating Our Citizenship Efforts through the 2017 One Report



One of the best ways Southwest Airlines celebrates our “Southwest Story” is through our annual One Report. Today, we are excited to announce the release of the 2017 Southwest Airlines One Report, which highlights financial performance, citizenship efforts, and key events that occurred for Southwest throughout the past year.


The One Report is our opportunity to celebrate Southwest’s dedication to the triple bottom line of Performance, People, and Planet. Highlights from the 2017 Southwest Airlines One Report include:





  • Ranked No. 1in Customer Satisfaction by the U.S. Department of Transportation (DOT)*
  • Celebrated 45 consecutive years of profitability
  • Returned approximately $1.9 billion to Shareholders through share repurchases and dividends



  • Gave more than $37 million total corporate monetary, in-kind, and ticket donations
  • Served more than 130 million Customers, an all-time annual record
  • Employees earned $543 million in ProfitSharing for 2017



  • Refurbished and resold more than 200,000 pounds of electronic equipment
  • Diverted 3,737 tons of waste from landfills through recycling and energy recovery efforts
  • Saved 8.5 million gallons of fuel in 2017 by refining our fuel planning calculations and flight planning procedures


To view and share the 2017 One Report with friends and family, please visit today!


*Source: Air Travel Consumer Reports. Rankings are based on complaints filed with the DOT per 100,000 passengers enplaned.

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