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Southwest Airlines Community

Express Bag Drop

Explorer A
Houston Hobby (HOU) is one of the next test cities for a new feature called Express Bag Drop.  Express Bag Drop allows Passengers who have already printed their boarding pass online to scan their boarding pass into a kiosk scanner.  The kiosk will then ask the Passenger how many bags they are checking.  After that, all the Passenger has to do is put their bag(s) on the scale, show the Customer Service Agent their I.D., and be on their way to the gate.  HOU still has the regular kiosk line as well as the full-service ticket counter line.  Oakland International Airport was the first to have the Express Bag Drop feature, and I hear wonderful comments about it.  I look forward to reading your comments about Express Bag Drop!!!!!