Skip to main content

Southwest Airlines Community

Land of the Lost…and Found

sheaser
Not applicable
Southwest Airlines moves a lot of people every day. Those people carry a lot of stuff with them. So if you lost something on a flight, what are the odds of someone you know finding it?[asset|aid=240|format=image|formatter=asset|title=RBRiPodLogoSmall.gif|width=177|height=177|resizable=true|align=right]Southwest Airlines moves a lot of people every day. Those people carry a lot of stuff with them. So if you lost something on a flight, what are the odds of someone you know finding it? Well that is what this episode of Red Belly Radio is about, two Employees, Ginger and Paula, traveling on the same plane—just not together.
120 Comments
Snow_bound_with
Not applicable
I lost my brown ski/snowboarder's size Large helmet, with cream-colored padding inside, on a Southwest Airlines flight from Burbank to San Jose, California on December 23, 2010. If you have found it, please contact me - REWARD $50 - I would greatly appreciate it. Producewell@yahoo.com Thank you!
Urga_Fan
Not applicable
Just found this forum. Lost my iPod Touch in a small black bag with a set of noise canceling headphones (Richard Solo brand) on a Southwest Airlines Flight landing in Phoenix on September 12, 2010 (flight terminated there, I think, at approx 9pm). Contacted Baggage Services with detailed info, but have heard nothing. Thought I'd try this forum to see if anyone has stumbled upon my iPod and headphones. Please reply if you have: urga_fan@yahoo.com. Thanks!
Kent11
Not applicable
lost black dvd case with kids movies and our wedding video (marked "K&K wedding") on flight 559 from Albuquerque to Chicago (then routing to Cleveland) on 1/1/11. Please help?! email me at willykent@yahoo.com thanks.
NU_Student
Not applicable
I left my black Blackberry curve on a flight from Nashville to Chicago Midway on Tuesday, January 4th at 10:10AM. It seems that the phone is on because it is ringing, so please e-mail me if you have it. There is a reward!
sally-fleming
Not applicable
I tried to fly out of Love on Monday, December 27, but the flight was late so I rebooked. I lost an inexpensive brown knotted rosary either then or the next afternoon when I took a different flight. It means a great deal to me. Please contact me at fleminglawfirm@yahoo.com. I am offering a $200 reward. Thank you.
Donna_Beck
Not applicable
I left prescription glasses (not sunglasses) on Flight 287 from Philadelphia to Las Vegas on January 2nd. The glasses were Karen Kane and they had very small rhinestones in a straight line on each end piece (the part before the part that goes over your ears) There is a piece of metal that is the color of coper on the left and right corner of the glasses. Please contact me by e-mail: donnajeanbeck@yahoo.com
Tim_H_
Not applicable
I left my Sanyo Xacti video camera on flight 2616 from vegas to midway, connecting to cleveland, on 1/4/11. The camera is in dark brown leather case with a strap attached to the camera. The camera was a gift and has vacation memories recorded. I would appreciate the return! There is a REWARD! Thanks! Please contact me at svpddet102@yahoo.com. Tim H. - 1/5/11
Kim18
Not applicable
LOST... My son left his One Touch blood glucose tester in midways airport terminal on Dec 28th. It is in a small black vinyl zip up. Since this was a connecting flight, we did not go through TSA checkpoint & I contacted the Chicago police located in midway & they did not have anything turned in & TSA said it was not turned in either. If anyone found this, please type a blog so I may get this back. Its a customized bg tester for a diabetes insulin pump.
Myrella_Thompso
Not applicable
Left a purple poster tube, about 3 feet tall in the back of the overhead bin on a flight from Seattle to Oakland on Wednesday January 5th. It had bright yellow tape on it and a large piece of art inside of it. The flight continued to San Diego and Las Vegas, but I don't know where it went after that. I've been calling the lost and found and filed a report but no sight of it yet. Please email if found: cantante84@hotmail.com Thank you.
Yolanda_Giannon
Not applicable
To Southwest Airlines I love travelling on Southwest Airlines, and just flew from Boston to Baltimore Washington Airport on January 10, 2011. The flight # was 1852. I wear a Hearing Aid in each ear and they are very expensive - $1,000.00 each. The hearing aid in the right ear somehow fell out of my right ear while enroute to Baltimore Washington Airport. Whe we landed in the Baltimore Washington Airport we only had about 10 minutes to search the Aircraft, around the seats and on the floor under my seat and under the adjacent seats. We did not find the hearing Aid. I know this may not have happened, however, wondered if your cleanin crew or attendants found the hearing aid. They of course would not know who lost it because no names were exchanged. I write to your lost and found department in anticipation that perhaps someone found it and knew what it was and turned it in to Southwest Airlines. If so, please contact me at 617-699-4379, my cell phone - My name is Ms Yolanda Giannone., Please acknowledge that you have received this notice, Thank you , Ms. Yolanda Giannone
lmoffat
Not applicable
Hi Yolanda, I checked with the Station just to see if anyone may have turned it in, but no luck. Please give Customer Support a call at 1-800-435-9792 so they can take a lost report from you--that way they can begin looking now while your letter is on its way. They'll ask you for detailed information to describe it as well as your confirmation number. Sorry to learn about this!
Steeltown_Tina
Not applicable
Lost my black and gold Pittsburgh Steelers hooded jacket on the Wednesday, January 12th 9:30 am Vegas to Pittsburgh flight. It has glittery logo on the back and the front. It wasn't that valuable but sentimental as it was handmade. If you do find it, please call me at 412-779-4129 and I will reimburse postage to get it back. Thank You. Christina from Pittsburgh
Erin4
Not applicable
I lost my grey kindle 3 on 1/13/2011 on a southwest flight towards back of plane in middle seat. It has a decal of a tree that is colorful, in red, orange tones. It has a few books including the girl who played with fire (required airplane reading) and a book on condoleeza Rice!! Please ask Amazon to send you a return label for free! I'll send you an amazon gift card too! Thanks!!!
John_Geary
Not applicable
I lost my razor cellphone on flight 2025 from San Francisco to San Diego. I believe it fell on the floor in the last row of the plane left side.... Thanks, call me at 619.223.3455
Doreen
Not applicable
My daughter lost her digital camera at the gate or Southwest flight 3956 on February 13, 2011. It is a Fuji, orange and was in a black and red case. Please contact me if you found it. Thank you.
rusty_hruby
Not applicable
Lost men's suit jacket (dark w/pin stripes, Baroni 44L). Mar 10, 2011 PHX - AUS (flt #2045). The flight went on to Dallas and terminated. Suit jacked left in overhead bin above 2nd row. Contact Rusty @ 512-680-6299.
Keivn_Reeve
Not applicable
Last night I left my brown-colored NOOK (e-reader) on Flight 802 Dallas to St. Louis 6:30pm arrival (continuing to Baltimore.) I filed a claim upon arrival in Philadelphia with baggage service at 11;45pm. Once the Nook is turned on, my name, Kevin Reeve, is under the "owner" link and will also have my address.
Paula_Genier
Not applicable
We departed on flight 1456 from Albany, NY to Tampa, Florida on March 9th depature time was 2:40 arrival was 5:55, we were traveling in a group of 4 adults and 6 kids, we the excitement of arriving in Florida my two daughters Rylee 9 & Victoria 2 left behind a pink and purple VTECH MOBIGO hand held game system the top flips up to a keyboard and it is a touch screen with a DORA THE EXPLORER game cartidge in it, the second game system is a pink DSI lite with over 200 pictures of my daughter and our family, I am not sure of a game cartidge in it or not. I did file a claim with the lost and found department, if anyone has found please email at genier6@comcast.net~Thank you, fingers crossed~ they are devistated!!!
Shelli_Stapp
Not applicable
Lost black makeup bag on Southwest flight 647 SFO to LAX on Monday May 16, 2011 arriving 715PM. I was sitting in the second to last row on the left hand side of the aircraft...window seat. Please contact if found 3104308505
Rick_Carpenter
Not applicable
LOST-My daughter left her Nintendo DS on Southwest Flight #2458 on Friday, May 27, 2011 from Orlando to Columbus. We were in seats on right side of plane right above the wing. The Nintendo was pink in a beige case with multi-colored squares. The flight was going on to Baltimore. Any help would be appreciated. Email us at rrlcarpenter@comcast.net.
Kay_O__Watkins
Not applicable
I lost my 64 gb ipad on a flight(1563) from Raleigh-Durham to Ft. Lauderdale on May 27, 2011. That flight was late to Ft. Lauderdale and took off right away(890) to Albany, NY. My ipad is in a black leather Bekin case and on a piece of paper inside the case are my pass words to many accounts. Several passwords include "elrioman". The book I was reading in the book icon was "Last Call". I can be reached at 303-681-5268 and my address is 74 El Rio Drive, Alamosa, CO 81101. I will cover all shipping expenses and give a $75 reward for return
Tom_Rose
Not applicable
I lost a navy blue jacket on 06/09/2011. I believe it was left on the plane in the under seat storage area in front of the exit row seat. It has a couple of sets of keys zipped in the pocket. If found, please return to SWA or post a response.
Holly_Alesi
Not applicable
I left my Droid Verizon phone on June 6ht flight 1280 from Pittsburgh to Phoenix. I think the phone continued on and my last known gps location for it was Florida Tampa International airport. It had a white case with pink cherry blossoms on it. If you're able to turn it on, you will see a picture of my daughter as a baby laughing. The first contact name is probably Adam Dodson. Please return it to me if you have found it! Holly 951-743-6197
Jeff_Kendall
Not applicable
My son left his nintendo DSI on flight 3061 from san Diego to Denver on June 26th. It's black and has the Green Lantern game cartridge. If found please contact Maureen@littleruler.com. Thank you!
Mandy1
Not applicable
I lost a black camera bag containing a canon rebel camera, video camera and a pink ipod nano. It was left or stolen at LAX airport or Southwest Flight #475 on May 25, 2011 flying from LAX to Chicago. There is a reward if found.
Philip_James_Kr
Not applicable
I traveled from Nashville to Baltimore on Saturday, July 2, 2011 from 6:15 to about 830 am. I left my Apple Macbook Air in the magazine pocket. It has a password on it. Im happy to give a 500 dollar reward for its return. Phil Kregor 615-400-4848 philip.kregor@me.com
Cheryl_Graber
Not applicable
My husband and I were traveling from Albuquerque to Phoenix (Flight 162 4;10 pm) on Sunday, July 17th, 2011 (his birthday:(). We put our IPAD into the seat pocket in front of it and left it there. It was in a black protection sleeve. We were sitting towards the front (between rows 5 and 15 , middle and window seat right.). I am hoping someone finds it.....when it is opened there is a picture of our grandaughter on the screen. We filed a report when we got to our destination in Orange County, California. I am confused as to where to call to check about the status. Any help would be greatly appreciated. Thank you.
Amy_Marquez
Not applicable
My 6 year old son lost his black Nintendo DSi, case and ALL 8 games on flight #1115 on 6-18-11 to San Diego. This was a gift and he is DEVASTATED. If anyone comes across this item could you please contact me at this email address amos4@sbcglobal.net. Thank you.
Dina_Evans
Not applicable
My 13 yr old daughter left her iphone 4 in the pocket of the SW airplane on July 29,2011. Our flight number was 680 from Birmingham,Al to Orange Co, CA. She was seated on the 7th row middle seat(right side if facing the cock pit). She will be in CA for 3 weeks. She has been so upset about her phone. All her pictures and memories are on there. Not to mention her life line to me while she is away at a ballet intensive. We have filed a lost item but told it could take 2-3 weeks just to know if it was found. We pray every night that someone honest turned it in to SW or hopefully SW has it. Please if anyone has any suggestions are anything please email at pevans40@gmail.com.
Morgan_Spenla
Not applicable
Lost my iPhone, California drivers license, credit card and debit card on 7/31, all were traveling together in a black leather cell phone case. Thanks! So desperate to get it back...
rrafeedie
Not applicable
I was on Flight 318 from Las Vegas on August 1, 2011. I was sitting in the aisle seat of the first emergency exit row. (If you were staring at the back of the plane, I was on the left-hand side.) I forgot my gray Kindle in the backseat pocket in front of me. Can anyone help?
Linda_McJessy
Not applicable
LOST CAMERA: In a black/grey camera case with red piping and an extra battery inside. Camera is a Canon Powershot, dark gray with a chrome lense, model ELPH100HS. Most likely fell out of my husband backpack, and under the seat in front of us, on Flight 3598 out of San Francisco, on Friday August 12 at 9:10am, along with my husbands sunglasses. We were sitting behind the wing on the right hand side, if you were looking toward the back of the plane. The flight stopped at Midway, where we departed, and continued on to Ralegh, Baltimore and Providence RI. We changed planes in Midway and continued on Southwest Flight 913 to Cleveland. We have contacted all the airport lost and found departments and filed a report with Southwest. All the Southwest employees have been very helpful but so far the camera has not yet been found. MOST IMPORTANT to us are the pictures on the memory card of my husband and I on vacation to celebrate out 20th anniversary and my 50th birthday. First trip in 10 years without kids and who knows when we will have another vacation ike this. We would love to have the camera back but will be happy with the memory card. Please help!!! If found please contact us at 773-454-0662
Rachel_Armstron
Not applicable
Please Help! We left our Canon video camera (in a swiss gear case) under the seat on our flight from Oklahoma City to Las Vegas (continuing on to Portland and Spokane) on August 15th. It has video of our children from the past year and a half, including my daughters birth. I am desperate to get the memory card back with or without the camera. If anyone has found the camera, please email me (rlarmstrong@gmail.com) I have already called Southwest and left a report, but have my doubts that they actually will follow through with it. Thanks, Rachel
Christina_Haufe
Not applicable
Hi I lost a small zip bag containing several pieces of jewelry. I may have been lost on my flight from Chicago to San Diego on June 11 or my return on July 18. The pouch contains two rings one solid silver and one yellow gold ring with a yellow stone. It also contained a pair of silver and turquoise earrings with a matching necklace. If you have found these items please contact me.
Sorelle_Cohen
Not applicable
URGENT!! I left my laptop in the back of the seat I was sitting in the last row of the plane on the right side near the restroom. Its silver macbook pro with a pink laptop case with a ton of stickers. It has a new hampshire sticker, a menchies frozen yogurt sticker, sprinkles, fresh, and many more. I was flying home from oakland to los angeles on sunday September 18th, 2011 around 5:30. The plane stopped in new mexico after reaching los angeles so i dont know if someone must have seen it or taken it to lost in found. How does this process work do you think I will ever get it back? My name is labeled on the back of my computer and my number is on my computer if you turn it on..
Cynthia_Steinho
Not applicable
I left a black mesh portfolio on a flight to Midway from Baltimore last week. I called the Southwest toll free number the next day and the agent took a report, which included a detailed description. She said that the report would be sent to all Southwest baggage services offices and I would get a phone call if the item was found. She also suggested that I check with the Midway baggage office when I left Chicago a couple of days later, as she said items are held at the airport for 3-5 days. She said that after they are sent to Dallas, they are there "for a long time." My conversation with a Midway baggage staff member was interesting in that it revealed a different set of parameters. This person said lost items are sent to Dallas every day. She looked in the storage area, but since it had been 3 days since I arrived at Midway, the item was not there - or had never been turned in by the cleaning crew. She said that after items are sent to Dallas, it would be at least 2-3 weeks before I might hear anything. Yesterday I called the toll free number again, thinking that I could determine if there was a way to file a "lost item" report and get some sort of tracking number. This person had yet a different set of guidelines about lost items to convey. He suggested I go in person to the closest airport with Southwest service and file a written report at the baggage services office, which would give me a tracking number. He seemed to think that lost items are held in Dallas for 60 days. He then said I could give an email address in the report and be contacted that way, and then several minutes later, he said those who find lost items only communicate by telephone. I am confused now about what to do. Should I assume that the telephone report was enough to start the searching process? Should I go to a Southwest baggage office and file a more formal report? It seems that there are not consistent policies and procedures about how this sort of thing is handled. Or, if there are, Southwest staff don't seem to all have the same story on it. Any advice?
Kathy_Manwell
Not applicable
My son left a package at the Southwest gate in the San Francisco airport on August 31, 2011. The package was a flat cardboard pkg. measuring about 2.5 ft. X 2.5 ft. and it contained two Ansel Adams photographs of beach scenes (black and white photos). If anyone happened to find this, please contact me at katmanwell@gmail.com. You will make someone very happy. : ) Thank you!!
Michael_Undorf
Not applicable
Please help. My wife and two boys, ages 3 and 5, and I were traveling on flight 108 from Orlando to Philadelphia on 10/6/11 and left a black bag containing a canon rebel xti camera with an additional flash. The camera had over 350 pictures of my kids' first trip to Disney including some great shots of the kids hugging several of the Disney characters. It was underneath a seat right behind an emergency exit row. If you have found this camera please contact me at Michael.Undorf@gmail.com. Thanks.
Lester_Bryant
Not applicable
I left my Kindle on a flight from Tucson (thru Chicago) to Washington (Dulles) on 9/28/11. I've filed a lost & found report with Southwest, but haven't heard back from them. It's a gray Kindle in a nice leather binder that has a pop-up light. It will be of no use to anyone as I have had it de-activated. Its return would be greatly appreciated.
Lester_Bryant
Not applicable
Left my Kindle on a flight from Tucson (thru Chicago) to Washington (Dulles) on 9/28/11. It's gray with a brown leather cover that has a pop-up light. I've filed a lost & found report with Southwest, but no luck. It has been de-activated, so it's of no use to anyone. Its return would be much appreciated.
denise_caceres
Not applicable
I lost an expensive pair of prescription sunglasses with progressive lenses on a flight from Baltimore to Denver on August 23rd, flight number was 2509. I realized that I left them behind on the plane the minute I exited security. I was directed to baggage claim to attempt to retrieve them and was told that the plane had already closed the doors and was given the wrong phone number for baggage claim in Albuquerque. The plane went on to Albuquerque, Salt Lake City, back to Denver and then finally Chicago. I called each one of them just after the flights landed. I only encountered one person that I found truly helpful and sympathetic during the multiple calls I made to the various baggage claims and that was the woman who supposedly took my report, repeatedly I was misdirected and treated with brusque indifference. Ultimately they were not found or returned which I find hard to believe since I'm the only person who can actually see with them. They were the classic Rayban Wayfarer style, but the actual brand was Cutler and Gross, a London brand that means nothing to anyone but me. The majority of the frames are a solid navy blue/black color, what made them distinguishing was that the front of them had newsprint (black print on white background with stock quotes) on the upper half of the front of the frames. They were in a shiny black patent case that also reads Cutler and Gross on the inside of the case. If someone actually reads this blog or cares about retrieving lost items, please contact me.
Eileen_Palmer
Not applicable
I lost a white flip phone on flight 197 from Las Vegas to Chicago. on Augus 21, 2011 with wedding videos and priceless video of my daughters. Any info Thank you,
Chris_Yoshii
Not applicable
I lost my Scion Keys attached to a keychain with 3 tiny keys, USB stick and TUMI keychain. I was on flight 2433 from SNA to OAK on 9/26/11. Had an OAK layover to SEA. I noticed that I lost my keys when I got on the plane from OAK to SEA... and it was a mere 20-30min layover and I never sat down and went straight from the airplane to the Southwest A-line and stood around for those 20-30mins... This airplane flew from SNA - OAK - RNO - SAN - ORD - BWI... I literally called each and every airport the next day and got nothing... I called the SWA customer service and spoke to a lady who did not know what a USB stick was.... So I called a few weeks later to make sure the description was more accurate... I found this forum and would like to try one more time.... You can keep the USB stick and the TUMI keychain... but I really want my keys back.... Thank you, Chris
Joe_castle
Not applicable
Wish I would have known about this years ago I left a folder on the plain that had 2 pictures of my grand father in Korea and u know how hard it was to take pictures back then I just hope someone found them and cares about history so there not lost in time
Havalyn
Not applicable
I lost my iPhone 4 with a blue case on flight 2498 on 10/29/11 at Tampa going to Chicago to Ohio then to Orlando. I was sitting close to the wing on the plane row 10 or so in the pocket of the seat in front of me. Please let me know if you found it- it has alot of my daughters medical contacts in it! Thanks so much
bikram_chandra
Not applicable
Hi I lost my glasses in the southwest flight 2263 on OCt 31 from New orleans to chicago. the case is black color and the brand is named Gotti. the glass are prescribtion lenses. the front is black color and sider are silver colored. Please email me at bikchandra@gmail.com if you find them
Jean_Paquette
Not applicable
My husband's coat (black with blue collar & brand name Nautica was left on the flight from Las Vegas arriving in KC around 1:30 PM. We were in left hand (when facing back of plane) seats, 22 or 23. It fell out of our bag underneath the seat in front of us (we think). I called Sothwest in KC yesterday when we got home and they said all lost and found was sent to Dallas. I would appreciate knowing if it's been located and how I can go about getting it back; it is, of course, one of his favorite jackets. Thanks so much.
Scott_Goldstein
Not applicable
My husband left his work/personal Apple IPad on Southwest Airlines flight 2866 from Scottsdale, Arizona to Kansas City, Missouri. The plane arrived at 9:30 p.m. and we were driving home when we realized the IPad had been left in the seat pocket on the aisle seat about 5 or 6 rows from the back of the plane. Southwest Airlines - Kansas City was called immediately as was the 800 lost & found number. Basically, he was told it wasn't found on the plane and he should pursue it tomorrow morning. It is our understanding this was the last flight of the day, so hopefully that will increase the chances of it being found. We hope an honest passenger or Southwest employee has found the IPad and will return it as soon as possible. Thanks!
Mandy
Not applicable
LOST- silver Canon digital camera yesterday 11/13/11 on SWA flight from LAX to Chicago to Philly. It has pics of our friends' wedding and our HONEYMOON! Just thought I'd try here...
Marcia_Murphy
Not applicable
I left my ipad in the seat pocket on my southwest flight on October 25, 2011. I was in the emergency row window seat on left hand side as you look to front of plane. The picture on the screen as opened was of me and my grandson...the cover is red leather. Please contact me if you found this...thanks.