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Meet Our October Star: Aircraft Appearance Technician Delores Narancich


“I think of my department like a wheel—each person is a spoke. Without each other, we can’t make it work.” —Delores Narancich, Aircraft Appearance Technician

Photo by Kevin PenczakPhoto by Kevin Penczak

Since joining Southwest in 2004, Delores Narancich has become known for extending a helping hand and constantly striving for excellence. She works as an Aircraft Appearance Technician in Chicago (Midway), and although her Team, which operates within Technical Operations, is a smaller one, she goes above and beyond to make a difference in the lives of those around her. Although she’s a self-proclaimed “girly girl,” Delores is always willing to get her hands dirty at work, all the while staying positive and keeping a smile on her face. Delores embodies what it means to have both a Servant’s Heart and a Fun-LUVing Attitude, and we’re proud to have her as a member of the Southwest Family.


—Delaney Sanders, Communications & Outreach


Call In “When a friend was doing a Southwest phone interview, I shouted, ‘I want to work at Southwest too!’ The next thing I know, I’m filling out an application. A few interviews later, I got the job!”


Sense of Pride “What I enjoy most is making a plane look good. I like looking back at the end of the day and knowing I improved it.”


On the Job “We do more than clean the plane. We do security sweeps, carpeting changes, and leather installation. We work hand-in-hand with the Mechanics.”