“It’s the small things in life that often have the biggest impact.”
—Connie Rivero, Station Administrator
Twenty-nine years ago, while working at a bank, Connie Rivero and her Fun-LUVing Attitude caught the eye of a Southwest Airlines Employee. He passed along his business card, and when Connie was ready for a change, she applied for a job at Southwest. During her interview, she showed the card that sparked the move, and the rest, she says, is history. A Station Administrator in Orlando, Connie goes the extra mile to help others, whether she’s hosting Station events, onboarding Employees, or recognizing others for a job well done. Outside of work, Connie volunteers at the Ronald McDonald House, and she fulfills her passion for animals by raising money for Florida shelters. Thank you, Connie, for living the Southwest Way.
—Melanie Graham, Communications & Outreach
Others First “In every aspect of my career, my main purpose is to serve our Employees. If you do a good job for them, then they will do a good job for you.”
Curtain Call “I love crafting. One of my passions is sewing, and I enjoy making curtains for myself and loved ones.”
Life Lessons “Patience and tolerance will get you far in life. You should have a passion and love for what you do.”
Family First “Our Southwest Family is always there to lend a helping hand—we know how to cry and laugh together.”
