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Meet our January Star: Cargo Customer Service Supervisor Becky Vasquez

Active Member

“Whatever it takes to assist a Customer is what keeps me going.”
Becky Vasquez, Cargo Customer Service Supervisor

Photo by Melissa ValladaresPhoto by Melissa Valladares

Becky Vasquez has been a member of the Southwest Airlines Family for 23 years, but her love for airplanes goes back further than that. Growing up, her father was a commuter, and when her family would drop him off at the airport for trips, Becky would tell him she wanted to work for an airline so he wouldn’t have to pay for tickets. These days, she’s based in Los Angeles and uses her generous spirit to provide superior Customer Service and create open dialogues with the People she encounters. To Becky, Customers are No. 1, and she will go above and beyond to satisfy someone or resolve a problem. Thank you, Becky, for always wearing a smile and putting our Customers first!

 

—Katie Coulter, Communications & Outreach

 

True LUV “We are the Heart airline, and it’s great to promote the LUV Southwest is known for every day, whether I’m at work or at home.”

 

Kick Back “I love soccer, and by working for Southwest, I’m able to go watch soccer tournaments all around the world.”

 

Coastal Getaway “I love getting to travel the world, but I especially love Cancun. There’s so much to do—the oceans, beaches, and culture are unforgettable.”

 

Long Haul “A lot of revenue is generated by the cargo we’re moving. There are a lot of behind-the-scenes factors to keeping cargo Customers happy.”