You’ve heard the saying “Rome wasn’t built in a day,” well whoever said that makes a good point: it takes time and patience to build something significant. In the past two years, we’ve made several significant changes to southwest.com, such as redesigning our Air Booking functionality, a new home page, site navigation, and introducing Travel Guide, our online travel community. Today, we are launching a new compilation of enhancements to southwest.com that you, our Customers, are sure to love….mainly because most of them were requested by you. In efforts to maintain the best shopping experience for you, these new enhancements will be introduced slowly and you may not see all of these functions today.
A few of the highlights include:
Improved car & hotel booking paths, including new features such as hotel maps and advanced filtering
New shopping cart functionality, which allows you to purchase Air + Hotel + Car if you choose, all at one time
New tool allowing you to easily access your flight information: Lookup by Confirmation Number or Credit Card
New, easy way to lookup your Rapid Rewards/Account Number
Improved access to information (searchable FAQs, improved site search, more organized content, and more)
Don’t let the name fool you. Just because we are Southwest Airlines, doesn’t mean that our mission to build a full-service travel solution for you is based solely on our low fares and Bags Fly Free®*. We have suite deals on over 40,000 hotels, and deals that drive savings on car rentals, all with our one-stop-shop on southwest.com. Plus, if you are a Rapid Rewards Member, you can earn credit towards a free flight by selecting one of our many car and hotel Partners.
To celebrate, we are extending awesome deals - like up to 50% off hotel stays in our top cities and up to 5X Rapid Reward credits with our car Partners. You may be thinking to yourself…”But I can go anywhere online for travel deals like these…” Not so fast! Remember, if you want to fly on one of our beautiful birds, southwest.com is the only site where you’ll find our low fares and Legendary Customer Service. So if our fares are nowhere else online and we’ll guarantee low rates on cars and exclusive rates on hotels, why would you go anywhere else? Our award-winning web site accounts for more than 80 percent of all Southwest Airlines bookings so take a look around the store and see what you think. You know that other saying, “When in Rome....”
*First and second checked bags. Baggage weight and size limits apply.