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Southwest Airlines Community

New Rapid Rewards Drink Coupon


In the coming weeks, Rapid Rewards will begin distributing a redesigned drink coupon with a fresh new look and more efficient delivery format. Members who are opted-in to receive drink coupons will continue to receive four coupons when an Award is earned.  A few of the changes Members will notice include:

•           Expiration Date – Drink coupons expire one year from the last day of the month in which the coupons are issued.  For example, if coupons are issued in October 2010, the expiration will be October 31, 2011.
•           Member Name – Printed on each coupon; abbreviated to first initial, last name
•           Member Number – Printed on each coupon; abbreviated to the last four digits
•           Design and Delivery Format – New drink coupons are not distributed in a staple-bound booklet.  The new coupons are attached to Award notification letters. Individual coupons are perforated for easy removal.

As mentioned last month, we’re continuing to honor all old Rapid Rewards drink coupons (even those with printed expiration dates) for another year.  All old drink coupons issued prior to the August 2010 transition will expire August 31, 2011.