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New Updates Flying Into Your Inbox

Active Member

Score! Revamped Customer pre-travel emails are here! We’ve been working hard to make enhancements to all of the emails we send leading up to your flight, and we’re now set to push them live for you and all our Customers to see.


Here’s what’s making us most excited:


  • Built to be mobile-friendly: Read and interact with these important pre-travel emails while you’re on the go. No more squinting and zooming in!


  • Optimized content: Each email will contain only the information you need to know based on how far out your trip is.


  • Confirmation numbers now in the subject line: You’ll be able to easily locate and group your trips in your inbox, helping you stay organized.



In the coming year we will continue to roll out even more enhancements to our pre-travel emails. We hope this latest round of updates will make your next trip with Southwest that much better!

1 Comment
Top Contributor

Got my 1st one of these new emails instead of the your trip is around the corner email and I must say I like the new email look and layout much better.