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Southwest Airlines Community

Notice to U.S. Troops: Southwest Airlines Has Got Your Bags

Explorer A

Hello, again. It’s been a little while since I’ve written a post, and I thought it was about that time. I want to talk about something that is close to our hearts here at Southwest Airlines- the U.S. troops.

Southwest Airlines supports the men and women who fight to defend our Freedom. Whether it’s wearing red shirts on Fridays, donating school supplies to soldiers’ families or sending LUV Rations to the U.S. troops in Afghanistan and Iraq, Southwest Airlines wants the troops to know we care.

As you may have seen in the news, the Veterans of Foreign Wars sent a letter to the Air Transport Association to encourage airlines to waive baggage fees for active duty military personnel. Southwest Airlines believes this is the right thing to do. That’s why we’ve been doing it for years. In fact, in January of this year, we converted an historic “exception” into a formal “policy” to assure we waive the fees and charges associated with overweight, oversize, and excess baggage for active duty U.S. Military Personnel or U.S. Reserve/National Guard traveling on military orders.

Southwest Airlines wants the troops to know we’ve got their “bags.” No active duty military personnel should have to incur the inconvenience of a baggage fee. They have more important things to focus on.

Southwest Airlines Employees want to do right by the Customer, especially the men and women who sacrifice so much for our Freedom. Keep up the good work!

Explorer C
U really do care!!
Explorer C
It's stuff like this (and the new boarding process, etc) that makes me overlook the "Freedom Awards" thing and continue to be a loyal customer. Good job.
Explorer C
Bravo, Southwest! We Love You!
Explorer C
SWA Rocks.
Explorer C
Thanks Southwest! We LUV you too!
Explorer C
Thanks for having common sense! That is why I only fly Southwest!
Explorer C
This is great. Thanks Southwest!
Explorer B
Southwest Airline Is the Best Airline with low Fars
Explorer C
The airline with a Heart!! Thank you so much!
New Arrival
I have noticed lately a number of flights that usually go from a focus city (PHX, MDW, and BWI) and then goes to a AFB or two. Today McChord AFB in Tacoma, WA received two 737s on Aug 22nd that then flew on the Camp Douglas, WI (Volk Field). . How does serving the military bases directly differ serving the military at SWA airports?
Explorer C
SWA continued support of our troops is why I continue to purchase air travel with SWA
Explorer C
As the country has shown much care for active duty military personnel, there is an exclusive website structured for military personnel that keeps them in touch with the reality of familial bonds by giving you privacy with a secure private page to keep in touch with loved ones. You can send and receive audio, video and text messages. With the exciting feature of building your Living Diary, this website gives you a precious service of preserving your communications with friends and family throughout your years of service. military troops, contact military, contacting service members, soldier support, soldier, army,navy, ...
Explorer C
Well I am hoping that the above statements are correct. As of right now talking withthe res center the bag fee is only waived when the military persons is moving permanent base. She was reading straight from the cariage rules she and her supervisor could find. It would be nice before his trip to determine which case is true. Does he have to be moving or just on military orders.