Hello, again. It’s been a little while since I’ve written a post, and I thought it was about that time. I want to talk about something that is close to our hearts here at Southwest Airlines- the U.S. troops.
As you may have seen in the news, the Veterans of Foreign Wars sent a letter to the Air Transport Association to encourage airlines to waive baggage fees for active duty military personnel. Southwest Airlines believes this is the right thing to do. That’s why we’ve been doing it for years. In fact, in January of this year, we converted an historic “exception” into a formal “policy” to assure we waive the fees and charges associated with overweight, oversize, and excess baggage for active duty U.S. Military Personnel or U.S. Reserve/National Guard traveling on military orders.
Southwest Airlines wants the troops to know we’ve got their “bags.” No active duty military personnel should have to incur the inconvenience of a baggage fee. They have more important things to focus on.
Southwest Airlines Employees want to do right by the Customer, especially the men and women who sacrifice so much for our Freedom. Keep up the good work!