We all have our days. If you tried to buy tickets, or check in for a Southwest flight today, you likely encountered slow service and some frustration.
Throughout the day, we experienced technical hurdles involving a variety of systems, including
southwest.com and our in-airport check-in. Our Teams have been fully aware of the situation and worked diligently to fix any problems as quickly as possible. We can assure you that at
no time was Customer information compromised, and flight operations were not impacted.
Like I said, we all have our days. Unfortunately, today decided to be one of those days for us. We want to offer a great, big apology for any inconvenience this has caused, and thank you for your patience and understanding.
