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Proud to be a Mobile Junkie......and LUV our new Mobile Site

kfrancis1
New Arrival

I take pride in that title.   Maybe that is why they asked me to write this blog about our enhanced Mobile Site, or maybe it's because I'm a part of the Team that helped implement it, or maybe it's just because I haven't blogged in a while (most likely all three).

At any rate, we have been working feverishly to enhance our mobile site and it has arrived! Check out the newly augmented southwest.com mobile site.  It's sure to stimulate any traveler and mobile junkies' mind. With so many new functions, I'm not sure where to start.

Previously our application allowed our Customers to check-in for their flight, cancel their reservation, contact Southwest, view our Terms/Conditions, and Privacy Policy.  In addition to those, the NEW features are :

Book a Flight (Can I get a WOO HOO?)

Check Flight Status

Login to your Rapid Rewards® account

View Schedules

Link to our southwest.com homepage

Some competitor mobile sites should have icon envy when they see the new visually appealing product that we have created. We recognize that there are mobile junkies out there, like myself, who rely on their mobile devices for many conveniences these days. We want you to have these conveniences when you need to book your summer vacation, next business trip, or whatever trip you have planned.  Aside from being so intuitive, our mobile site is just as safe as our web site, so you can feel secure with your purchases/transactions.



Whether over dinner, at the zoo, in an airport, in a mall, or wherever you are, we now make it super easy to book your Southwest Airlines flight.   Plus, check in for your flight, check flight status, cancel your flight, view our schedules, login to your Rapid Rewards account, or go directly to our website southwest.com.   Have a question?  With one touch you can explore the “Contact Southwest” option to access Reservations and Information (24 hours), Automated Flight Information, Baggage Questions, Customer Relations, Cargo, Charitable Giving, Cruise, Investor Relations, Rapid Rewards Customer Service, Vacations and few more.   (Whew, that is a mouthful)   If you think you may have left something important at the TSA Checkpoint, there’s a number for that too.    


 

The next thing I would like to conquer is some term related to the cramp I often feel in my hand because I use my mobile device for so many things.  Am I the only one who suffers from this Mobilecrampanitis?


Go check it out and let us know what you think and what we could do next?    mobile.southwest.com

To see a video of our mobile site in action click here.

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