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Southwest Airlines Community

Sharing Heart and Snacks




Today, and every day, Southwest Airlines is dedicated to giving the world Heart. Now more than ever, we’re focusing our efforts to help our Employees, Customers, and the communities we serve to navigate through the COVID-19 pandemic. Our Hearts are with all of those who are impacted and experiencing hardships. I’m proud of the many ways Southwest has stepped in to support the communities where our Employees and Customers live and work.


We remain strong in our commitment to meet communities where they are by providing meaningful resources and support. While our support often comes in the form of complimentary flights, I’m proud to share we also recently donated $400,000 of product, traditionally used during our in-flight snack and beverage service.


I’m especially proud that during a time when we must focus on low costs, our People found an innovative way to give back using resources we already had. These items will help communities fulfill a basic need, fighting against hunger.


200420Provo_donation-web09.JPGSpecifically, Southwest donated nearly 13 tractor-trailers full of product to 15 food banks that are a part of the Feeding America network, listed below. These food banks will distribute our donations to food pantries, homeless shelters, senior centers, and children’s feeding programs, ensuring it’s placed directly into the hands of those who need it most including those volunteering on the frontlines during this crisis.

  • Atlanta Community Food Bank
  • Feeding South Florida
  • Feeding Tampa Bay
  • Food Bank of the Rockies
  • Greater Chicago Food Depository
  • Harvesters - The Community Food Network
  • Houston Food Bank
  • Maryland Food Bank
  • North Texas Food Bank
  • Sacramento Food Bank & Family Services
  • Second Harvest Food Bank of Central Florida
  • Second Harvest of Middle Tennessee
  • St. Louis Area Foodbank
  • St. Mary’s Food Bank Alliance
  • Three Square Food Bank


In addition to our foodbank support, we are delivering snacks and beverages to nearly 50 local organizations across the country.



A huge thanks to the many Employees and departments across the Company who made this donation possible—it was truly a Team effort that couldn’t have been done without Ground Ops, Provisioning, Enterprise Supply Chain, Customer Experience, Inflight, Community Outreach, and our Provisioning partner Bunzl!


Together, we can continue caring for our neighbors in need. Because at Southwest, we believe community is more than a place—it's at the Heart of what brings us together. #SouthwestHeartStrong