On March 25, we temporarily discontinued our inflight beverage and snack service in an effort to minimize physical touchpoints amidst growing concerns around COVID-19. This temporary suspension of service aligned with our other efforts to support the health and Safety of our Customer and Employees alike.
We heard from many of you across social media and other channels concerning the status of your soon-to-expire Rapid Rewards™ drink coupons. Once service resumes, any drink coupons set to expire throughout 2020 will now expire December 31, 2020.
You don’t need to do anything for these changes to go into effect. Please keep your original coupon to present onboard once inflight beverage service resumes. We look forward to welcoming you onboard soon, cheers!