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Southwest Boarding Passes Now Available in Passbook!

tfinley
Explorer C

We're happy to announce an exciting new mobile convenience for our travelers: Beginning today, Customers may now store their mobile boarding passes in a convenient and easy-to-use location on their mobile devices. Mobile boarding passes can be downloaded directly to Passbook which operates on Apple devices running iOS6 or later. Mobile boarding passes can be saved in the Passbook app when checking in through the Southwest Airlines mobile app, saving an emailed boarding pass in Passbook, or saving a text message boarding pass in Passbook. To learn more about mobile boarding passes, the new Passbook integration, or to book your next flight, visit Southwest.com.
5 Comments
mrsnarkypants
Explorer C
So happy to have Passbook support. The only thing I noticed is the Business Select drink coupon doesn't come along with the boarding pass in Passbook. Will this come along later? (And thank you for adding Passbook. It's so much easier than saving the boarding pass as a photo and easier to use at the gate.)
millie-richter-
Frequent Flyer C
Hi John ... So glad you are as excited about Passbook as we are! The drink ticket is on the other side of the passbook pass. If you tap the info button in the bottom right corner of the pass, it will flip over and you can present that to the Flight Attendant. If you have any other Passbook questions, check out our FAQ: https://www.southwest.com/html/customer-service/faqs.html?topic=mobile_boarding_pass
thewebvy
Explorer C
Tom, here's another suggestion for making the Southwest mobile experience even better: https://twitter.com/thewebvy/status/623236780599439360
millie-richter-
Frequent Flyer C
Great suggestion, Mike! We'll pass that on to our Mobile Team. We appreciate the LUV.
skbearden
Explorer C
I am no longer able to see an option for a mobile boarding pass from the Southwest app. I recently updated my phone to iOS9 and now have Wallet instead of Passbook. Is the Southwest app not compatible with Wallet? If not, when will an update be available? Also, I tried to find a mobile boarding pass through Southwest.com. No luck there either. I used Early Bird Check-In if that helps.