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Southwest Gains Passengers by Skipping Fees

lreynolds
Frequent Flyer A

By Justin Bachman

The $15 you fork over at the airport to check a suitcase helps a financially ailing airline's bottom line. Perhaps it persuades some families to drive instead. But can this $15—and the other fees airlines are piling on—be prompting passengers to switch airlines?

to read more, visit: http://www.businessweek.com/bwdaily/dnflash/content/oct2009/db20091014_070900.htm

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