Following an emergency order issued today, Southwest advises Customers to comply with the Department of Transportation (DOT) and Federal Aviation Administration’s (FAA) ban against the carriage of Samsung Galaxy Note 7 devices onboard U.S. aircraft. Safety is paramount at Southwest and we urge our Customers to leave Samsung Galaxy Note 7 devices at home before leaving for the airport.
We will work to educate Customers on the directive prior to their arrival at the airport through pre-trip emails and details posted on Southwest.com. In addition, Southwest will continue to make announcements regarding the Samsung Galaxy Note 7 device in the gate area and onboard the aircraft before departure.
For more information, please see the statement issued by the FAA and DOT.
