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Southwest Statement on the Samsung Galaxy Note 7 Ban by DOT and FAA


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Following an emergency order issued today, Southwest advises Customers to comply with the Department of Transportation (DOT) and Federal Aviation Administration’s (FAA) ban against the carriage of Samsung Galaxy Note 7 devices onboard U.S. aircraft. Safety is paramount at Southwest and we urge our Customers to leave Samsung Galaxy Note 7 devices at home before leaving for the airport.


We will work to educate Customers on the directive prior to their arrival at the airport through pre-trip emails and details posted on In addition, Southwest will continue to make announcements regarding the Samsung Galaxy Note 7 device in the gate area and onboard the aircraft before departure.


For more information, please see the statement issued by the FAA and DOT.

1 Comment
New Arrival

Scary how new tech can put lives in danger. The benefit of dealing with great companies in great countries like ours is the recall system and the fact that Southwest takes measures to help us customers to stay safe.  I have even heard of ground long distance moving companies avoiding alltogether the carry the device if it's not properly isolated for risk of fire.