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Southwest Airlines Community

Statement Regarding Flight 4013 - Updated Tue., Jan. 14, 11:00 AM CST

Frequent Flyer C
The aircraft that landed at (PLK) Taney County airport in Branson, Missouri, departed at approximately 3:00 PM CST Monday afternoon, after a thorough inspection by Southwest.  The aircraft returned to regular service early Tuesday morning. We continue to support the NTSB in their investigation to uncover the circumstances which led the crew flight 4013 from Chicago Midway to land at the airport, several miles from the Branson Airport we serve. The pilots are currently on paid leave, pending the conclusion of the investigation. We want to, again, thank responders and Branson Airport Administrators for joining in the work with our ground operations staff to immediately take care of our Customers and their baggage. We have since reached out to each Customer directly to apologize, refund their tickets, and provide future travel credit as a gesture of goodwill for the inconvenience.