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Southwest Airlines Community

Sweet Customer Service

luvmail
Explorer A
Recently, one of our Customers wrote in about her Rapid Rewards Drink Coupons—she explained that she will not use the coupons that had been sent to her, but hinted that she loves chocolate!  Much to her surprise, she received a package from HDQ CR/RR Representative Elly Jurgensen that contained chocolate almonds and a king-size Hershey candy bar!  Elly, we applaud your sweet Customer Service!
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