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Thankful for our Thanksgiving Customers


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The Thanksgiving travel week is now officially behind us, and we want to take a moment to thank every Customer who chose Southwest Airlines for their holiday travel. We always take great pride in delivering our legendary Southwest Hospitality; however, we especially enjoy delivering upon our promise to Customers during the holidays when so many are traveling to see family and loved ones.


I am very proud of the Southwest Team for working together to deliver outstanding operational performance to our Customers this Thanksgiving season. From Monday, November 22 through Sunday, November 28:


  • We welcomed over 2 million Customers onboard Southwest aircraft last week, and it was a pleasure for us to see so many individuals and families choosing to travel this year.


  • We operated more than 23,500 flights, completing more than 99.9% of our scheduled flights, with only 12 cancellations the entire holiday week.


  • Our DOT on-time performance rate for the week was a solid 88.3%— demonstrating the Southwest Team’s focus on transporting our Customers safely and reliably to and from their Thanksgiving destinations as scheduled.


The entire Southwest Team appreciated the opportunity to serve those traveling with us over the Thanksgiving period. If you weren’t flying with us last week, we certainly look forward to welcoming you onboard your next flight with Southwest—especially during this special time of year.


On behalf of all of us, thanks for your continued support of Southwest Airlines.