Skip to main content

Southwest Airlines Community

Winter Storm Operational Impact: Monday, January 25, 12:00 p.m. CST Update

southwest-airli1
Frequent Flyer B
This release contains: 1 Related Document, 1 Video

Southwest Airlines has currently restarted service in most cities impacted by the winter storm, with the exceptions of the cities/airports listed in the chart below, where we tentatively plan to start up service on Monday. As we implement our operational plan, our primary goal is the safety of our customers and employees.

As of 12:00 p.m. CST Monday, Southwest Airlines has proactively canceled due to weather:

Monday: Approximately 150 flights systemwide (of approx. 3,600 scheduled)

The following operational plans are subject to change based on conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.

CURRENT OPERATIONAL PLANS (as of Monday at 12:00 p.m. CST)

BWI and LGA:

Operating reduced flight schedule today. Plan to resume normal operations on Tuesday.

BDL, BOS, CLT, GSP, RDU, and RIC:

Plan normal operations on Monday

DCA, EWR, IAD, ISP, and PHL:

Plan to resume normal operations throughout the day based upon available aircraft, gates, and Crews.

International Stations:

There are three international extra sections planned for Monday to recover both aircraft and passengers that are in PUJ, AUA, and MBJ.

Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.

 


 

Winter Storm Operational Impact: Sunday, January 24, 1 p.m. CST Update

Southwest Airlines has currently restarted service in most cities impacted by the winter storm, with the exceptions of the cities/airports listed in the chart below, where we tentatively plan to start up service on Monday. As we implement our operational plan, our primary goal is the safety of our customers and employees.

As of 1 p.m. CST Sunday, Southwest Airlines has proactively canceled due to weather:

Sunday: Approximately 550 flights systemwide (of approx. 3,100 scheduled)
Monday: Approximately 40 flights systemwide (of approx. 3,600 scheduled)

The following operational plans are subject to change based on conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.

CURRENT OPERATIONAL PLANS (as of Sunday 1 p.m. CST)

City/Airport

Operating Plan for Sunday                   

Planned Startup of Service

Albany

Return to normal operations

N/A

Atlanta

Return to normal operations

N/A

Birmingham

Return to normal operations

N/A

Baltimore/Washington area airports (BWI, DCA, IAD)

No operations with the exception of tentative plan to operate 20 scheduled passenger flights into BWI Sunday night to position aircraft for Monday morning.

Tentatively Monday morning  with tactical adjustments as necessary

Boston

Tactical adjustments as necessary

N/A

Charlotte

Return to normal operations

N/A

Greenville Spartanburg

Return to normal operations

N/A

Hartford, CT (Bradley Airport)

Return to normal operations

N/A

Louisville

Return to normal operations

N/A

Memphis

Return to normal operations

N/A

Nashville

Return to normal operations

N/A

New York City area airports (ERL/LGA/ISP)

No operations

Tentatively Monday morning  with tactical adjustments as necessary

Norfolk

Return to normal operations

N/A

Philadelphia

No operations

Tentatively Monday morning  with tactical adjustments as necessary

Pittsburgh

Return to normal operations

N/A

Providence

Return to normal operations

N/A

Raleigh/Durham

Return to normal operations

N/A

Richmond

No operations

Tentatively Monday morning  with tactical adjustments as necessary

Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.

 


 

Winter Storm Operational Impact: Saturday, January 23, Noon CST Update

Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States and has made modifications to our operational plan to protect the safety of our customers and employees.

As of noon CST Saturday, Southwest Airlines has proactively canceled due to weather:

Saturday: Approximately 600 flights systemwide (of approx. 2,900 scheduled)
Sunday: Approximately 200 flights systemwide (of approx. 3,100 scheduled)

As the storm progresses and new forecasts become available, we will adjust our plans accordingly and issue further updates, if there are significant changes. The following operational plans are subject to change based on storm intensity, conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.

CURRENT OPERATIONAL PLANs (AS OF Saturday noon CST)

City/Airport

Operating Plan for Saturday

Planned Startup of Service

Atlanta

Return to normal operations

N/A

Birmingham

Return to normal operations

N/A

Baltimore/Washington area airports (BWI, DCA, IAD)

No operations

Tentatively Sunday afternoon

Boston

Tactical adjustments as necessary

N/A

Charlotte

No operations

Tentatively Sunday morning

Greenville Spartanburg

No operations

Tentatively Sunday morning

Hartford, CT (Bradley Airport)

Tactical adjustments as necessary

N/A

Louisville

Return to normal operations

N/A

Memphis

Return to normal operations

N/A

Nashville

Return to normal operations

N/A

New York City area airports (ERL/LGA/ISP)

No operations Saturday or Sunday

Tentatively Monday morning

Norfolk

Return to normal operations

N/A

Philadelphia

No operations

Tentatively Sunday morning

Pittsburgh

Return to normal operations

N/A

Providence

Tactical adjustments as necessary

N/A

Raleigh/Durham

No operations

Tentatively Sunday morning

Richmond

Return to normal operations

N/A

Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.

 


 

Winter Storm Operational Impact: Friday, January 22, 2016, 5:00 P.M. CST Update

Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States and has made modifications to our operational plan to protect the safety of our customers and employees.

As of 5:00 p.m. CST Friday, Southwest Airlines has proactively canceled due to weather:

Friday: Approximately 500 flights systemwide (of approx.. 3,600 scheduled)
Saturday: Approximately 600 flights systemwide (of approx. 2,900 scheduled)
Sunday: Approximately 100 flights systemwide (of approx.. 3,100 scheduled)

As the storm progresses and new forecasts become available, we will adjust our plans accordingly and issue further updates, if there are significant changes. The following operational plans are subject to change based upon conditions of the storm.

CURRENT OPERATIONAL PLANS (AS OF FRIDAY AFTERNOON, 5:00 P.M. CST)

City/Airport Operating Plan Planned Startup of Service
Atlanta No flight schedule adjustments planned N/A
Birmingham No flight schedule adjustments planned N/A
Baltimore/Washington area airports (BWI, DCA, IAD) Reduce and cease operations between 1:00 and 3:00 p.m. on Friday with no planned operations on Saturday Tentatively Sunday morning
Charlotte No planned operations for Friday or Saturday Tentatively Sunday morning
Greenville/Spartanburg No planned operations for Friday or Saturday Tentatively Sunday morning
Little Rock No service on Friday morning Tentatively 12 noon on Friday
Louisville Some delays and cancellations possible  Friday Normal schedule planned Saturday
Memphis No operations planned for Friday Tentatively Saturday morning 
Norfolk No flight schedule adjustments planned N/A
Nashville Some delays and cancellations possible  Friday Normal schedule Saturday
New York City area airports (ERL/LGA/ISP) Cease operations at 7:00 p.m. on Friday night, no planned operations on Saturday Tentatively Sunday morning
Philadelphia Cease operations at 7:00 p.m. Friday, no planned operations on Saturday Tentatively Sunday morning
Pittsburgh No flight schedule adjustments planned N/A
Raleigh/Durham No operations planned for Friday or Saturday Tentatively Sunday morning
Richmond No service planned for Saturday Tentatively Saturday evening
Wichita, Kansas No flight schedule adjustments planned N/A

Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.

Want to know how operational decisions are made regarding inclement weather? Take a behind the scenes look at our Network Operations Center - https://www.facebook.com/Southwest/videos/vb.6806028948/10154019388938949/?type=2&theater

 


 

Winter Storm Operational Impact: Thursday, January 21, 3 p.m. CST Update

Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States to modify our operational plan reflecting changing conditions.

Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.

As of 3 PM CST, today Southwest Airlines has proactively canceled due to weather:

  • 30 flights systemwide (of almost 3,600 scheduled) on Thursday, January 21, 2016;
  • Almost 400 flights systemwide (of 3,600 scheduled) on Friday, January 22, 2016;

Our main focus is on the Safety of our Customers and Employees, while making sure our flights operate safely to their destinations.

Operational planners at Southwest are coordinating with our Meteorologists to track the progress of the storm and evolve our Customer accommodation policies, which are already being updated at this link on Southwest.com.

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.