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Southwest Airlines Community

Having traveled solo by air dozens, if not hundreds, of times in my life, the routine of flying can often be lonely and monotonous. During the vast majority of my solo flights I've probably never said...
My youngest son, 10-year-old Brady, has been Southwest’s biggest fan since as early as he can remember. He is autistic and has been fascinated with Southwest since the earliest flight he recalls—a tri...
Employee The holiday season is here which means airports are busier than usual as travelers head to visit family and friends. While holiday travel may seem daunting, there’s no need to fret! At Southwest, we w...
Employee Whether it’s spontaneously adopting two puppies on a trip to Puerto Rico or fulfilling a loved one’s final wish to care for their pooch, Southwest has got you covered. Read more to hear from Customer...
Employee In October 2017, Southwest added the Boeing 737 MAX 8 aircraft to our fleet family. This aircraft allows us to enhance our Customer Experience through a music-infused cabin experience featuring playli...
  Twelve flights in 13 weeks sounds like a completely reasonable amount of trips to many of our most frequent-flying Customers and Crew, but as a first-time expecting mom I found myself losing the in...
Employee   Family travel is not for the faint of heart. Knowing the resources that are available to you at the airport—from mother’s rooms to pods to family restrooms—can help reduce some stress, so we’ve com...
Employee As Southwest Airlines celebrates the one-year anniversary of the Great American Eclipse, we look back on an experience that our Customer, Photographer Jon Carmichael, had onboard one of our special ec...
Employee Starting September 17, Southwest Airlines will have updated policies that will affect our Customers who travel with an emotional support animal or trained service animal. We hope these changes give ou...
I'd like to give a big thanks to Southwest. Recently, my 7-year-old and 8-year-old flew by themselves for the first time. I chose Southwest to be the provider of that experience because truthfully, i...
While sitting on a recent Southwest Airlines flight, I got to talking with a kind man next to me—we talked about what we did for a living and I mentioned how passionate I am about teaching. He then a...
Employee As of August 1, Southwest Airlines will no longer serve peanuts onboard and will instead serve pretzels on all flights. This decision wasn’t made lightly, but in the interest of providing the best Ho...
Employee Join in on the fun as we celebrate Shark Week’s 30th anniversary!   Shark Week is almost here, and this year it’s sure to be even more fintastic. The iconic television event is celebrating its 30th an...
Employee At Southwest Airlines, our Purpose is to connect People to what’s important in their lives. We know our Customers and Employees are passionate about music, and we love to support up-and-coming musicia...
Employee Whether you’ve been the parent or the innocent bystander, you’ve probably encountered a child at some point during your airline travels. Oftentimes, traveling children can become impatient, frustrate...