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Southwest Airlines Community

Employee Some Thanksgivings are more memorable than others. I remember my first time preparing the feast. My mom said that if I was going to put stuffing inside the turkey, it needed to be removed immediately ...
Employee One often hears the term "neighborhood gem" attributed to a restaurant or a bar. But, could this term be used to describe a world-class neighborhood gem of a museum?  Yes!   In Chicago’s...
Employee Southwest Employee Keith Finley set out on a journey to watch a game at all 30 Major League Baseball stadiums across the country last summer in honor of his Dad. Read more about Keith’s life-changing ...
Employee Longtime Southwest Airlines Customer and former Indy500 racecar driver Sam Schmidt wondered if he would ever fly again, after a life-changing injury on the track in 1999. Read on to hear how Schmidt w...
Southwest Customers Morgan Breipohl and Robby Maxey never thought that a Southwest flight, and a chance encounter would lead to an engagement. Read more to hear first-hand from Morgan, how a familiar ...
I almost skipped my flight. With Southwest’s no change fees and the ease of changing flights, I considered staying at work a little later to help care for a patient. Luckily, my friends urged me to le...
My first thought was to jump online and order her another one. Surely the original was long gone! And then I saw those dreaded two words—sold out. I then decided that while it was probably a long shot...
Three years ago, we met on a Southwest flight and this July is our wedding. Thanks, Southwest Airlines for helping me connect with my fiancé after spending time together in the airport, sitting next ...
When my Grandma fell terminally ill at 92, I went to Dallas to be with her in her final days and to support my Mom. Thanks to a chance encounter at the airport and Southwest's open seating policy; I ...
Planes, Trains, and Automobiles 
Our daughter, Brittany, was scheduled to give birth by cesarean section on December 1. Plans quickly changed when she went into labor the day following Thanksgiving—Southwest helped us get to Brittan...
It didn’t take young Aiden long to discover that he lost his stuffed greyhound on their trip. Luckily, after the greyhound took a few flights across the country, a Southwest Pilot returned it safely ...
Jackey in Buffalo was a super helpful Customer Service Agent!  It sure is a small world when I ran into her outside a football game 400 miles away!  
I lived in Tennessee, and she lived in Texas. But Southwest shrank the distance ...   Photo: Matt Spracklen (Instagram: @mattspracklen)
Southwest Customer Alex took his first solo flight to visit his uncle Dave. My son Alex has special needs. We thought he was old enough to fly to Florida to visit his very special Uncle Dave and cousi...