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Southwest Airlines Community

Employee Southwest now serves 100 destinations across the U.S. and 10 additional countries, so if you’re looking to get away, there are always places to go and experiences to be had! Nobody knows a city and it...
It’s not a secret that here at Southwest Airlines, we are a Company that has always shown love, support, and admiration for our Military. When we discovered Olivia was seeking assistance with arrangi...
Employee  “You’ll never know the impact you can have on someone’s day if you never try.” —Chris Smith, Customer Support & Services, Groups and Tech Team Leader   
Employee Our Employees are known for their Company pride. When Southwest Airlines receives recognition, it’s truly a reflection of our incredible folks, taking great care of our Customers. So it’s with pride i...
Employee Thanks to our dedicated Employees, we've been named one of Glassdoor’s Best Places to Work for the ninth consecutive year!        
Employee Southwest Airlines is proud to announce that for the third consecutive year, we earned 100 percent on Human Rights Campaign Foundation’s 16th Annual Scorecard on LGBTQ Workplace Equality!    
One of many cards made by sweet kindergarteners. To say that Southwest Airlines went above and beyond with their Customer Service and care is an understatement.  When I faced my worst fear as a police...
Southwest has a chance to be recognized once again through commercial aviation industry magazine InsideFlyer’s Freddie Awards. Who gets to vote? Southwest Rapid Rewards members who love the unique be...
Rachel McMains is a Operations Strategy Intern in Customer Support & Services. Born and raised in Irvine, California, a town appropriately nicknamed “The Bubble,” I always desired to grow and “find my...
Employee Simpliflying AwardsSouthwest Airlines was recently recognized by Simpliflying with three awards for excellence in social media: - Best Airline in Customer Service- Best Airline in North America- Best ...
Employee Hurricane Matthew, currently a Category 4 Hurricane, is anticipated to make landfall later today in Florida and will continue  up the coast into Georgia and South Carolina by Friday. If you have trav...
A couple of Employees from Customer Relations and Rapid Rewards, Jerry Davis and Jeff Skaggs, wowed the crowd at Klyde Warren Park to represent Southwest Airlines and their band, Floyd and the Writeba...
As a Southwest Airlines Employee, I was happy to have recently discovered buried treasure on my way to work!     
Employee Last week's operational challenges have created a back-log of Customer inquiries.  Our Customer Contact Teams are working around the clock to respond to all Customers, so please be patient.  If you ar...