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1st flight cancelled / 2nd flights good

Matt434343
Explorer C

Am I able to drive out the my second destination to jump onto my second flight since my first one got canceled? Second flight is still good and on time. NEED HELP 

6 REPLIES 6

Re: 1st flight cancelled / 2nd flights good

dfwskier
Aviator A

Are you asking about the second flight of an itinerary with a connection where the first flight was cancelled?

 

Regrettably, i don't think so. Southwest will try to rebook you, and when that happens your existing second flight is no longer available to you.

Re: 1st flight cancelled / 2nd flights good

LawsuitforSW
Adventurer C

My advice is to rebook with another airline if you still can 

Re: 1st flight cancelled / 2nd flights good

Matt434343
Explorer C

To update everyone. Southwest was able to connect me to my second connecting flight from Atlanta to Texas. 

Re: 1st flight cancelled / 2nd flights good

RareTraveler
Explorer A

You were able to actually get a hold of someone???? I've been trying since 7am.

Re: 1st flight cancelled / 2nd flights good

Matt434343
Explorer C

I actually drove from my original point of take off Richmond VA to Atlanta to catch my connecting flight that wasn’t cancelled even though my first one was. Checked in at Atlanta and got my second boarding passes. I guess I took a risk but I wasn’t about to wait on hold for a whole decade for customer service. Terrible 

Re: 1st flight cancelled / 2nd flights good

dfwskier
Aviator A

you got very lucky.

 

glad it worked out for you