$200 in hidden fees and my family still can’t sit together

[sm19058]

I understand that sentiment.  For those that didn’t believe me I’ve attached a snapshot of my daughter’s BP.  I’m still of the opinion that EBCI should have a warning when over 90% of the flight already has Alist or EB.  This flight literally had 100% EBCI which makes the program a scam.

 

[floridaguy]

I believe that you have a very convincing argument.  Approach Southwest for a refund and consider turning over your evidence to your credit card carrier.

[DancingDavidE]

Let us know how it went @sm19058  I hope you were able to sit together as you had hoped, or at least two kids and an adult together.

[sm19058]

This may frustrate some of the users, but I blame SWA for taking my extra $200 and putting me in this situation.  I got on with A15, Sat a couple rows from back of the plane and spread carry on bags across aisle.  Kids boarded in between A and B during family boarding and joined me at back where bags were in window and aisle.  Two passengers asked if the middle seat was taken and I said yes.  Wife boarded with C31 and joined us.  TBH, the two passengers were simply asking and weren’t mad, they took the middle seats behind.  I was able to move my kids carryon bags under their seat and let one of the passengers use the overhead compartment.  I appreciate the advice folks, my takeaway for Spring Break is to buy tickets when the window opens so you’re EBCI is earlier in the queue.

[floridaguy]

I agree with you.  Ask for a refund regardless of what some frequent contributor says.

[TheMiddleSeat]

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@floridaguy wrote:

I agree with you.  Ask for a refund regardless of what some frequent contributor says.

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Based on what? Please don't say "didn't get value", that's garbage. What legitimate reason could the OP provide to Southwest if they were to waste the time requesting a refund? 

--TheMiddleSeat

[bec102896]

If I wasn’t ALP I think I’d pay the extra $20ish to get A1-15 during peak travel season if going with a group buy 1 upgrade boarding then save seats further back in the plane (row 10 vs row 1 isn’t that different) less people might ask for your seats and one of the first on the plane (after preboarders) is better than you could still be last