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Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRNumPnrEntr

New Arrival

I am trying to access to check in and also join rapid rewards and it seems like that I am unable to access to Southwest Airlines website. All the weblinks on the ticket confirmations give me an error prompt on the internet browser -

 

"You don't have permission to access "http://www.southwest.com/flight/addRRNumPnrEntry.html?" on this server."

 

FYI - my air tickets was booked through an agent therefore I have never access to the airlines website.

 

Hope that someone can help. Thanks. 

5 REPLIES 5
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Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

Top Contributor

Try using the direct link: https://www.southwest.com/

 

Are you outside of the US by any chance? Unfortunately, Southwest blocks website access. 😞

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Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

Top Contributor

Hello

 

sorry go hear your having trouble accessing the website I would try the link that @chgoflyer suggested.

 

if that doesn't work another thought I had was to download the Southwest Airlines mobile app and maybe that will work for you 

 

hope this helps

Blake 

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Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

New Arrival

Hihi, thanks but the weblink and the mobile app cannot work in Singapore. Now I am stuck i have no way to do an electronic check in and select my seats. Is there a hotline number to call in for help?

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Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

Top Contributor

@bluenceo wrote:

Hihi, thanks but the weblink and the mobile app cannot work in Singapore. Now I am stuck i have no way to do an electronic check in and select my seats. Is there a hotline number to call in for help?


You won't be able to select a seat until you are boarding, but it will be helpful to get your boarding position ahead of time. Are you in Singapore now for a flight that is taking place within the next 24 hours?

 

Assuming you are planning ahead - is there anyone in the USA that you can have check you in that you trust to give the credentials?

Home airport MDW, frequent visitor to MCO to see the mouse.
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Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

Active Member

While in Singapore I end up having USA based friends log in and access my account, or I take a day trip to Malaysia so I can access SWA.com.

 

Really a joke, even my VPN from Singapore does not allow me onto SWA.

 

But... if I buy WiFi on my inbound international flight, I can access SWA and do my check-ins while on 16 hr flight to USA.

 

Really, can't they fix this?  I have to change 11 SWA flights while I have no access to SWA. Calling is not a great option, (also expensive) as you can't see / plan;  not knowing the schedule and routing options.