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Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRNumPnrEntr

bluenceo
Explorer C

I am trying to access to check in and also join rapid rewards and it seems like that I am unable to access to Southwest Airlines website. All the weblinks on the ticket confirmations give me an error prompt on the internet browser -

 

"You don't have permission to access "http://www.southwest.com/flight/addRRNumPnrEntry.html?" on this server."

 

FYI - my air tickets was booked through an agent therefore I have never access to the airlines website.

 

Hope that someone can help. Thanks. 

5 REPLIES 5

Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

chgoflyer
Aviator A

Try using the direct link: https://www.southwest.com/

 

Are you outside of the US by any chance? Unfortunately, Southwest blocks website access. 😞

Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

bec102896
Aviator A

Hello

 

sorry go hear your having trouble accessing the website I would try the link that @chgoflyer suggested.

 

if that doesn't work another thought I had was to download the Southwest Airlines mobile app and maybe that will work for you 

 

hope this helps

Blake 

Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

bluenceo
Explorer C

Hihi, thanks but the weblink and the mobile app cannot work in Singapore. Now I am stuck i have no way to do an electronic check in and select my seats. Is there a hotline number to call in for help?

Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

DancingDavidE
Aviator A

@bluenceo wrote:

Hihi, thanks but the weblink and the mobile app cannot work in Singapore. Now I am stuck i have no way to do an electronic check in and select my seats. Is there a hotline number to call in for help?


You won't be able to select a seat until you are boarding, but it will be helpful to get your boarding position ahead of time. Are you in Singapore now for a flight that is taking place within the next 24 hours?

 

Assuming you are planning ahead - is there anyone in the USA that you can have check you in that you trust to give the credentials?

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Access Denied - You don't have permission to access "http://www.southwest.com/flight/addRRN

nutsoverSWA
Explorer A

While in Singapore I end up having USA based friends log in and access my account, or I take a day trip to Malaysia so I can access SWA.com.

 

Really a joke, even my VPN from Singapore does not allow me onto SWA.

 

But... if I buy WiFi on my inbound international flight, I can access SWA and do my check-ins while on 16 hr flight to USA.

 

Really, can't they fix this?  I have to change 11 SWA flights while I have no access to SWA. Calling is not a great option, (also expensive) as you can't see / plan;  not knowing the schedule and routing options.