Skip to main content

Southwest Airlines Community

Re: Boarding Pass Notifications on IPhone

mcl015
New Arrival

I flew last Wednesday and still was unable to view my boarding pass from the lock screen. 

Re: Boarding Pass Notifications on IPhone

chewbacca
New Arrival

Unfortunately, this has been “unfixed” with the newest version. 😔 

 

Re: Boarding Pass Notifications on IPhone

elijahbrantley
Rising Star

@chewbacca When did you experience this?  I flew Monday night, and the on-screen Wallet notification worked flawlessly.

-A List Preferred, Companion Pass holder, Community Champion.

Re: Boarding Pass Notifications on IPhone

dklein93
New Arrival

Hello,

 

Unfortunately, this does not appear to be fixed. The first image represents my most recent  boarding pass. The second one represents one about a month ago. As you can see "Suggest on lock screen" is no longer available.

 

 

 

IMG_5781.jpgIMG_5782.jpg

Re: Boarding Pass Notifications on IPhone

CFNXIII
New Arrival

This was broken when iOS 13 first came out then fixed for a bit, now seems broken again.  I'm running app version 6.11.1 on two iPhones one with iOS 13 and the other with iOS 12.  The notification is not showing on either.

 

I am here sitting in the terminal as I write this.  I just deleted the boarding passes from my wallet deleted the SWA app restarted the phone and reinstalled (on both phones) and still not working.  The iOS 12 phone was showing me a boarding pass from 8 months ago until I removed them all from my wallet.  

Re: Boarding Pass Notifications on IPhone

ap1kenobi
New Arrival

I can confirm this feature is not working. iPhone Xr, iOS 13.1.3. 

Re: Boarding Pass Notifications on IPhone

Theisgroup
New Arrival

not working for me iPhone 11 Pro. iOS 13.2.3. App 6.11.1

 

 

Re: Boarding Pass Notifications on IPhone

dfwskier
Top Contributor

I did some software work for my previous employer. I always beta tested everything before I released my product - made sure everything worked as it was supposed to,..

 

It seems the SW IT folks don't do that - amazing!

Re: Boarding Pass Notifications on IPhone

Theisgroup
New Arrival

It's finally working. Didn't work 12/5/2019, but 12/6 and 12/8 has finally worked. Maybe the bug is fixed!!!

Re: Boarding Pass Notifications on IPhone

Theisgroup
New Arrival

Worked again 12/10 and 12/11. I think this issue has been solved until the next iOS update