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Southwest Airlines Community

Canceled Flight and Login reset issues along with No answer via phone

rgowin62
Explorer C

So weather created a travel nightmare

Calling the 800 # repeatedly only to listen to recorded message playing over and over...no actual person ever got on the phone....Locked out of login portal failed to correctly answer security questions...can't see or look up or reset...WOW what an awesome experience with SW

1 REPLY 1

Re: Canceled Flight and Login reset issues along with No answer via phone

TheMiddleSeat
Aviator A

Website and app appear to be down. Really looks like you'll just have to try later. 

 

--TheMiddleSeat