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5 of us checked in 24 hrs before a flight leaving Mexico. When I tried a message said that I would have to go to the checkin counter. My companion was checked in without an issue. I’ve tried calling but can’t get through and did not get a callback. Should I expect an issue at airport?
Thanks!
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The passengers who could not check-in are most likely missing passport and emergency contact information. Add that info to the reservation online and complete the check-in.
--TheMiddleSeat
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Tried that. Still, couldn’t check in. Hopefully, I can check in when I get there. Maybe I can get through early in the morning to Southwest. Thanks!
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@Rdclark wrote:
5 of us checked in 24 hrs before a flight leaving Mexico. When I tried a message said that I would have to go to the checkin counter. My companion was checked in without an issue. I’ve tried calling but can’t get through and did not get a callback. Should I expect an issue at airport?
Thanks!
Companion is companion pass, or you mean generically a flying companion?
Are you on a regular fare?
Good luck, it should be resolvable at the airport but you'll potentially get a poor boarding position, hopefully your group will hold a seat for you. (Or you may luck into a re-used earlier position.)