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Re: Drink coupons

Top Contributor

If you scroll down from the main link I posted above to the date on the screen grab you will see it.

 

The reply you received from Victoria is distressing. Unless something has recently changed, what she says is incorrect.

 

Did you pm a rep and have them look into your specific account?

 

Again, perhaps a rep will pop in here and give us a definitive answer.

Re: Drink coupons

New Arrival

Yep! Send a DM, looks like you're right. Just a simple mistake from Victoria is all. I must've just slipped through the cracks. No biggie, it's just drink tickets. I think they're gonna hook me up though.

Re: Drink coupons

New Arrival

Who knew you had to "opt-in" for this?!?!  I've flown southwest for years and couldn't understand why I never received them...

bummer

Re: Drink coupons

Top Contributor

@starrahbask  The default is opted in so double check your mailing address. If everything looks right contact Southwest. Keep in mind the 10 flights have to be paid flights, not from points bookings or as a a companion.

 

--TheMiddleSeat