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ESA Letter by NP

New Arrival

My health is managed by a NP who is my primary care and not an MD. My NP has written a letter on letterhead by the practice. Will this be a problem as online it keeps stating "medical doctor" and when I call southwest I can not find someone who knows the answer.

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Re: ESA Letter by NP

Top Contributor
Solution

Southwest requires a letter from "a licensed mental health professional or medical doctor" who is treating the Customer’s mental health-related disability, so you should be fine. Just make sure it contains all of the information requested. Here's a link to the details (pdf download): https://www.southwest.com/assets/pdfs/customer_service/emotional_animal_travel_instructions.pdf