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Early Bird Check In

bgdaddygboy
New Arrival

Anyone else ever bought early bird and been placed in the B or C boarding group and a bunch of people in front of you not have early bird?  Or book early bird boarding and your travel companion who doesn't have early bird get a better boarding position than you?  

2 REPLIES 2

Re: Early Bird Check In

chgoflyer
Top Contributor
Solution

There are a few different reasons this could happen. Your should first verify that EarlyBird Check-In was actually applied to your flight by checking your boarding pass. If so, it will say Early Bird on it. If not, and you purchased it, reach out to Southwest and they'll refund the fee paid.

Re: Early Bird Check In

bgdaddygboy
New Arrival

That would totally make sense if my ticket didn't said early bird on it and your reply was better than southwests reply. Every early bird issue I've had the ticket said early bird. And every southwest reply has been we might have sold that many early birds to passengers. But they cannot explain how passengers with me who didn't buy it have equal to or greater than my ticket.