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Southwest Airlines Community

Re: Early Bird checkin AFTER normal checking

Explorer C

So, following up on this, I went to the counter, prior to boarding, to upgrade to the 'A' group.  Once that was done, I told the lady at the counter about the Early Bird situation.  More specifically, if that charge could be refunded or applied to the return flight. 


She said, that it should be applied to the return flight automatically.  She was able to confirm in the system.  Sure enough, I had a low 'A' boarding assignment on the way back.


At the time I paid for it, there was no error message, just a normal confirmation message and the reservation immediately showed an Early Bird applied.   I still have the confirmation email.