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Southwest Airlines Community

Early bird check-in

Tmarshall29
Explorer C

I paid $30 for early bird check-in for my flight to Las Vegas 5/21 and for the return flight tomorrow 5/24. In neither case was I checked in. I just donated $30 to Southwest Airlines. 

1 REPLY 1

Re: Early bird check-in

chgoflyer
Aviator A

Did you boarding passes not say "EarlyBird Check-In" on them? If not, it likely dropped off due to an infamous Southwest IT "glitch." And you are due a refund. Contact Customer Relations at 1-855-234-4654.