- Subscribe to RSS Feed
- Mark Post as New
- Mark Post as Read
- Float this Post for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Early check-in for companion
Early check-in for companion
06-09-2021 07:50 AM - edited 07-01-2021 01:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Learned something new yesterday.
I’m A-List Preferred and my wife flies with me on Companion Pass periodically. For several years, I’ve bought Early Bird Check-In when she’s been traveling with me on CP.
i canceled some tix yesterday with refund to my CC of the airport fees. Called SWA customer service on another question and asked if EBCI was still non-refundable if canceling a ticket.
Yes, it’s non-refundable, but I was told I don’t need it. If my wife is traveling with me on CP, she now automatically gets early check-in since I’m premium status. This is evidently a new policy within the past few months from what I was told. That’s great!
It made me think of the test period a few years back at a couple airports including DAL) where Southwest allowed companions to board with their A1-15 flying partners no matter their own assigned position. Maybe that has a chance of resurrection once we get past COVID.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
That's cool - thanks for sharing this!
Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
You could tell SW that you'd like to see that happen by contacting Customer Relations.
https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355