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Re: Error message when looking at reservation

Flash_PDX
New Arrival

Yes, I tried web and app. In both you can see that there is a flight coming. In the App you can only see the name and date of the trip. When clicking on it you immediatly receive the 'Unknown Error' message. 

The website behavior is slightly better. You can click the reservation name and get the details of Time, Reservation Code, etc. As soon as you press 'Change" or "Add early bird check-in' you get the "Sorry, we found some errors..." message.

 

I have several upcoming reservations and only this one is presenting the issue.

Re: Error message when looking at reservation

adandro
New Arrival

I am having the same issue right now.  Can someone please reply....with these issues did you have any problems with online check-in?

Re: Error message when looking at reservation

dfwskier
Top Contributor

Since this is a customer to customer forum, I'd suggest that you contact SW customer relations  directly at 855-234-4654.