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Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

MrSavage
New Arrival

0 through passengers. The complaint is about the obvious false disabilities. Entire families boarding first because of a 70 yr old woman that walks away fine after the flight. Unfortunately I just now consider southwest to not have acceptable boarding.

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

NicoleAshley
Employee
Employee
Solution

We're sorry for the frustration, @MrSavage. As a peer-to-peer support forum, we aren't equipped to assist you here, but we encourage you to follow the steps below to reach out via official Customer Service channels. Thanks!

 

Submitting a Suggestion and/or Complaint

Nicole
Community Manager

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

chgoflyer
Top Contributor

You paid for a Business Select fare, and also Upgraded Boarding?

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

spacecoastbill
Active Member

Looks like Jetway Jesus was there to meet her.  The miracle flights seem to be especially plentiful with SWA.

 


@MrSavage wrote:

0 through passengers. The complaint is about the obvious false disabilities. Entire families boarding first because of a 70 yr old woman that walks away fine after the flight. Unfortunately I just now consider southwest to not have acceptable boarding.


 

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

MrSavage
New Arrival

This is the problem I'm describing. I was position A-1 and boarded after like 40 people. Unacceptable.

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

MrSavage
New Arrival

I was position A-1. All these rows were still full before I boarded.

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

spacecoastbill
Active Member

But priority boarding does.  Thats the $40 fee.

 


@jksobonya wrote:

@ronnyradio wrote:

“whereas the OP at least PAID to board A1-15..."


Early bird doesn't guarantee you A1-15 seating. Heck, it doesn't even guarantee you A seating. And therein lies the rub. You can pay for early boarding if you want, I have in the past, but there are no guarantees you will get A boarding. 

 

--Jessica


 

Re: I'm sorry, but why did I just pay $40 for early boarding so 7 rows of people could board before

MrSavage
New Arrival

Well this flight was a business flight and did not cost 100$. It cost 540$