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Southwest Airlines Community

Improving the Boarding Process

Explorer C

I love Southwest Airlines; however the boarding process is getting confusing and stressful. Families are taking over the front with large groups and strollers. Blocking pre-boarders and the A-Group.  Why not have them line up behind A-60, keeping the front clear and the process much more organized?



Re: Improving the Boarding Process

Explorer C

Another suggestion to corporate- make it more wortwhile to seek back seats that should clear aisles quicker-have seats in back 1/3 offer more room to sit.   Another, charge small fee to place carryon in front 1/3 of plane.