Language

[Tamy827]

My parent's they fly chicago to DR, the onlt complain they have is the language, they are old, and they dont understand ingles and nobody speaks spanish, for them was frustrated. 

[AdamH]

Gracias por contactarnos. Si sus padres tienen una queja, ellos pueden llamar en español a este numero: 1-800-VAMANOS. Espero que esto sea útil. 

[DancingDavidE]

I'm sorry to hear that they had difficulty. Specifically at Midway they can look for this area to receive some assistance:

https://www.flychicago.com/midway/ServicesAmenities/services/Pages/translation.aspx

Hopefully this will help for their next trip. 

Let us know any specific problems they had navigating the airport and we can help. Hopefully after traveling with Southwest they will have a better idea for future trips, or find someone on the same flight to help with the instructions.

[Klais]

Now it's not hard to explore.