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Southwest Airlines Community

Mobile App not giving Apple wallet option after check in

anandvn
Explorer C

Hi I checked in for my flight and the app gave the QR code but no option to add the pass to my wallet. This has been posted about before but I’ve never experienced it. I flew on Sunday and this didn’t happen and I’m not sure why it’s happening now. I deleted the app and reinstalled with no resolution of the problem.

3 REPLIES 3

Re: Mobile App not giving Apple wallet option after check in

bec102896
Aviator A
Solution

They are aware of the issue and are working to resolve it as soon as possible. 

 

-Blake

Re: Mobile App not giving Apple wallet option after check in

elijahbrantley
Aviator A

What Blake said. See here. 

-A List, Companion Pass holder

Re: Mobile App not giving Apple wallet option after check in

anandvn
Explorer C

Thanks and for a workaround for those interested I logged in the desktop texted the boarding pass to my phone opened that one and had the option to add to wallet.