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Mobile Login issue 500120227

rumi901
Explorer C

Hello! I am having login issue from iPhone- both App and mobile browsers are not working. The error code is 500120227 with message, “Something went wrong, please try again later”

 

Thanks for any suggestions to solve this issue!

2 REPLIES 2

Re: Mobile Login issue 500120227

parpitt1
Frequent Flyer A
Solution

I believe there is a planned Rapid Rewards outage between 12:00 and 07:00 CDT today, might have something to do with your issue. 

I try and screenshot my boarding passes when I check in so I know I "have it" just in case

Re: Mobile Login issue 500120227

rumi901
Explorer C

Thanks for the answer! It was indeed the case.