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If I call and reserve a spot for my puppy to board with me, do I have to pay online or am I able to pay there the day of the flight?
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Solution
You would reserve in advance (there is a limit of six pets/flight) and pay on your day of travel.
https://www.southwest.com/html/customer-service/traveling-with-animals/pets/index-pol.html
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Thank you for being so helpful!
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You are most welcome.