Skip to main content

Southwest Airlines Community

Highlighted

Re: Preboarding Scammers

Top Contributor

@davesacenet wrote:


Although practical, the wording in the terms from the FAA that I'll paraphrase is that if the seats are not assigned, then they can't be "partially" assigned.

 

Obviously moving to a fully assgined cabin would be one solution, which Southwest has been avoiding. 

 

 


There's the solution! 

 

Why not allow only the very few "Business Select" customers who have essentuially (in many circumstances) paid double (or more) the fare for a free drink coupon and an earlier boarding postion to pre-select their seat at the time of purchase.  I realize it would be one more thing for the cabin crew to deal with, but they could easily place a "reserved for_____" sign on those very few seats prior to boarding.  

 

Problem solved!


The exisiting reservation system does not allow that to happen. There is no way to currently have a passenger "select" a seat. Then having FAs put "reserved for ___" signs on seats for Southwests 4000+ daily departures turns into a major task.

 

It would slow down the process of getting people on planes as quickly as possible, which in turn allows the airline to operate more efficiently (more flights/plane/day) than the competition, which in turn helps keep fares low. 

 

The vast number of travellers are absolutely OK with Southwest's way of operating.

 

Your "solution" fixes one perceived problem, but creates other problems.

Highlighted

Re: Preboarding Scammers

New Arrival

They should have buy the upgrade then.

Highlighted

Re: Preboarding Scammers

New Arrival

FYI, Preboarders are not allowed to sit in the emergency exit row.  HOWEVER, Preboarders may have a significant need to sit in the bulkhead seats and the ACAA  specifically states that they cannot force the disabled to sit or not sit in particular seats unless it affects the safety (i.e.  they cannot perform the tasks necessary for sitting in the emergency exit row.)  So trying to force the disabled to not sit in the first rows is not going to happen.  

Highlighted

Re: Preboarding Scammers

New Arrival

I’ve been on countless Southwest flights and I’ve never seen any “scammers” as you so mention. The simple truth is you don’t know what’s going on with every person just by a glance. They could have legitimate reasons to need to be on aircraft early. 

 

If you are so concerned with getting a good seat, then make sure to check in exactly 24 hours before your flight. Still not satisfied? Buy early bird check-in so you get a good boarding spot. Or convince your company to purchase business select fares.

Highlighted

Re: Preboarding Scammers

New Arrival

 I fly frequently and on a flight tonight there was a group of 5 woman who were together and not one of them was disabled and they boarded first. I travel mostly business class and  the first window seat that was available was row 5 and I boarded A4 tell me how that is fair. There was numerous other preboarders that were very questionable.

Highlighted

Re: Preboarding Scammers

Top Contributor

As has been said many times, disabled people don't always appear disabled.

 

In my case, I have sciatica. I can be absolutely fine getting on a plane, and in absolute agony getting off (or not depending on the day).

 

 

Highlighted

Re: Preboarding Scammers

New Arrival

Everybody has something.

Highlighted

Re: Preboarding Scammers

New Arrival

I agree. southwest policy states 1 "aide" may accompany a speical needs passenger. By following that it would have cut down the preboarding on my last flight from 22 to about 6!! 

Us Business select passnegers are getting tired of Southwest talking the talk but NOT walking the walk. And don't get me started on carry on bags!! 

Highlighted

Re: Preboarding Scammers

Active Member

I remember being in MN for a celebration and I attended many parties while there.  You can imagine the look on my face when I saw a lady that I had seen a number of times through out the week long celebration, in a wheel chair when it was time to board the plane to leave.  They even had the nerve to cause a raucous....It happens

Highlighted

Re: Preboarding Scammers

New Arrival

I recently heard a passenger say that he bought a collapsable cane for $20.00 and keeps it in his carry on bag specifically for southwest preboarding. He even bragged that he had never used the cane but the $20.00 investment has allowed him to preboard without buying business select fares!