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Re: Preboarding Scammers

New Arrival

Let's put aside that I pay for Business Select, Boarding Group A, Position 3 and it is no better than A31-A40 because of fraud and abuse.

 

Let's think about the the folks with legitimate disabilities that aren't protected from fraud and abuse of the boarding process in the Air Carrier Access Act.  Do you also tell the member with a disability complaining of the same fraud and abuse that they may be happier with another airline?  What would you tell them when they can't get the seat they need because gate agents hand them out like flyers for a new diner opening?

 

Also, is it true Southwest has a policy of 1 preboard and 1 attendant?

 

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Re: Preboarding Scammers

Top Contributor

@bouncethebox wrote:

Let's put aside that I pay for Business Select, Boarding Group A, Position 3 and it is no better than A31-A40 because of fraud and abuse.

 

Let's think about the the folks with legitimate disabilities that aren't protected from fraud and abuse of the boarding process in the Air Carrier Access Act.  Do you also tell the member with a disability complaining of the same fraud and abuse that they may be happier with another airline?  What would you tell them when they can't get the seat they need because gate agents hand them out like flyers for a new diner opening?

 

Also, is it true Southwest has a policy of 1 preboard and 1 attendant?

 


See posts 4 and 5 in the following thread:

 

https://www.southwestaircommunity.com/t5/Check-In-Boarding/How-many-Pre-s-in-Boarding-does-Southwest...

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Re: Preboarding Scammers

New Arrival

I'm trying to see things from your point, honestly.  I'm not trying to be argumentative or combative.

 

Are you saying that folks without disabilities, can legally claim, without challenge or consequence, they do have a disability, and receive the same protections for folks with disabilities protected by the Air Carrier Access Act?  Surely this had to be predicted and remedied when the Act was written, no?

 

I just find it very hard to believe that the penalties for parking in a handicap spot are greater than pretending you have a disability to fraudulently board a plane.  I just can't wrap my head around that.