12-01-2016 10:23 AM
I fly about twice a month and love southwest but the one source of aggravation every flight is the pre-board and family boarding....mainly family boarding! I was B1 and at least 25 people boarded after A. One kid and the parents and both sets of grandparents board with them? Ridiculous! Board them to the back or limit it to just the parents. How about have them pay to board with A like I have to? Arrrggg....so frustrating.